STK - Host / Hostess

STK Restaurant, located within ME London Hotel, offers a unique dining experience that combines the ambience of a contemporary steakhouse with the vibrant energy of a lifestyle hotel. Known for our prime cuts of beef, innovative cuisine, and world-class service, STK has established itself as a premier destination for both locals and visitors. We are now seeking an exceptional Head Server to join our team and lead our front-of-house operations. As the Head Server at STK Restaurant, you will be the face of our service team, ensuring that every guest enjoys an outstanding dining experience. You will lead by example, manage our dedicated servers, and work closely with the kitchen and management teams to maintain our high standards., Mission: Responsible for welcoming guests and customers to the consumption area and representing the area, complying with the highest standards of presentation, discipline, kindness and courtesy to cause the best initial impression regarding a quality service that satisfies the expectations of the customers, earning their recognition and preference. Promote the sale of food and beverages to increase revenue and achieve the defined objectives. Responsibilities will include, but are not limited to: · Keep their work area tidy and clean with all the equipment and supplies required for the service, keeping menus and bill holders in good condition. · Participate in briefings at the beginning of each shift to get information on dishes of the day, VIPs, groups, events, and general comments and sharing information. · Consistently offer a warm and professional welcome and farewell to guests and customers on arrival and departure, always with an impeccable posture and personal presentation. · Greets customers and lead them to their table, walking safely, pointing out any steps or uneven surfaces to avoid accidents. · Responsible for taking reservations by phone, accurately noting customer data: name, time booked, number of diners, place where they are staying and telephone number.

• Customer service skills
• Be able to stand for a long period of time
• Fluent in English
• Excellent grooming and presentation standards
• Be able to work in a standing position for long periods of time
The successful candidate must already have eligibility to work in the UK.

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want. Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family Discover some of the benefits we offer:
• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Be proud to belong to Meliá as we are proud of you,
• Salary package: up to £ 27,000 including Tronc // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more