Store Associate "AVESTAN" Soho

Salary not available. View on company website.

DECIEM Inc., Soho, City of Westminster

Part time
Permanent
Onsite working

Posted today, 18 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 4a194081ba054eb5a0d451d40d5e0dbb

DECIEM Inc.

Full Job Description

Greet all customers who enter the store with enthusiasm and professionalism reflecting the Brand's vision through excellent service.
Introduce Avestan's story to inspire customers with our store's unique experience.
Assist in maintaining store standards of cleanliness and organization while maintaining store VM.
Ensure databases and customer profiles are up-to-date and contain accurate and relevant data aligning with GDPR.
Stay up to date with product knowledge, company information, launches, and campaigns, and assist in the onboarding, training, and development of new employees.
Responsible for the store opening/closing procedures.
Manage customer feedback and queries and ensure compliance with store policies and procedures (e.g. loss prevention, safety standards, returns)
Communicate inventory issues/concerns to Store Management
Participate in inventory control and counts to ensure product stock is up to date.
Operate POS and complete transactions accurately and efficiently. Perform operational duties such as cash handling, restocking, replenishing products

We are looking for a charismatic Store Associate who will join our fantastic team at AVESTAN., A minimum of two / three years of experience, in the luxury industry, is highly desirable and ideally, within the Fragrance, Beauty, Fashion, and Luxury Goods sectors.
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) and basic math skills
Strong Time Management and ability to customize clients' journeys with confidence.
Attention to detail and problem-solving skills.
Excellent written and verbal communication skills

AVESTAN is a conceptual store and a continuation of our late co-founder of DECIEM Brandon Truaxe, and his journey into the world of Aromas., DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "Belonging is the Destination, Change is the Journey".

You will deliver the highest standards of customer service by following the AVESTAN experience and contributing to a teamwork environment positively, pleasantly, and effectively.
This is a part-time role 30 hours per week (4 days)
This is a permanent position <3, There's a lot of good stuff that comes along with being a DECIEM team member. Here's a few of our favourite perks and benefits, in no particular order…
Generous Vacation and Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
6 months of paid time off for new parents (inclusive of all genders).
Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
First dibs on new products.
A generous discount on DECIEM products for you, your family, and your friends.
Do the right thing
Create impact
Respect small things
️ Care too much
Be the future