Store Detective Supervisor

Security Store Detective Supervisor - Hourly Rate: £13.02 - Hours: 50hrs contract - overall a yearly works out of £31,000

-Ability to work Hours: 0800-1800 Monday -Friday and Week 2 Tuesday -Saturday ( Excluding Bank Holiday)

-To maintain the security and life safety of the clients staff, assets and reputation.

You will be working in a well-known retail store, which holds various stock ranging from DIY and Hardware. The role as a Store Detective Supervisor is to work undercover as additional support to the Detective team on site. You will be required to work in plain clothes, blending in as part of the general public, ensuring you are vigilant for shoplifters/suspicious activity. As you are plain clothed, you will be undetectable to shoplifters, making this role a vital aspect of the business. To ensure you remain undetected, this role requires you to work in multiple stores, and so the right candidate must be willing to travel (expenses will be discussed upon interview stage).

What's in it for you?

-A friendly supportive team

-Training, career development

-Overtime opportunities (subject to shifts available)

-A great selection of benefits incl. Access to on-line GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.

-Free Parking on site

-20% Discount from B&Q

-Day to day allocation and implementation of duties for rostered security officers in accordance with Assignment Instructions (A. I's) and any additional manning requirements that have been previously arranged or are deemed necessary due to unforeseen situations.

-Ensure that all security officers are in possession of a valid SIA licence or letter of dispensation before being booked on for duty, confirming this by signing the relevant D.O.B.

-Provide first line incident investigation and supervision in response to security and life safety situations when required.

-Escalate and report any/all security breaches to line management.

-Adhere to the Equal Opportunities/Health and Safety policies on behalf of both FSG and the client.

-Provide necessary documentation to security officers to communicate change of circumstance any functions.

-Carry out regular post visits throughout each shift to ensure supervisory oversight and security officers' adherence.

-Issue daily security briefs to all rostered security officers to inform them of any ongoing or upcoming events of interest.

-Always remain vigilant to safeguard the security of all personnel and assets within each DB premises.

-Deal with the client and the client's staff in a professional, effective and customer engaging manner.

-At all times ensure that the building(s) under your care are well presented, clean and tidy, in good repair and condition by way of reporting maintenance issues as required.

-Respond to emergency situations and assist with emergency building evacuations when necessary.

-Ensure that the log books for each building(s) under your care are present, completed and up to date by way of daily checks / post visits and sign each book to confirm this.

-Maintain clear, concise telephone communication to colleagues at all times.

-Provide first aid if required when responding to an emergency medical situation.

-Remain alert to local events which potentially impact business operations.

-Ensure full compliance of audit requirements by way of following current processes in place.

-Remain pro-active in your approach to the role and escalate any concerns you may have to Mitie management.

Ability to use outlook, MS Form and Excel.

What we are looking for Proven experience as a Store Detective Supervisor
-Valid Security Licence (SG or DS).

-FULL UK Driving license and own transport needed

-Valid First Aid Certificate (EFAW or FAW).

-Strong Observational Skills and Security Situational Awareness.

-Excellent Communication Skills.

-Physically fit and capable of standing and walking for extend periods.

-Basic Computer Skills.

Since 1987, Mitie's 68,000 employees, have been serving companies and communities across the world. We're the UK's leading facilities management company. Our clients range from banks to retailers, hospitals to schools, and critical government sites. We make a positive difference to millions of people, every day, and we're very proud of this. Join us and together there's no limit to what we can achieve.

Do You want to join the leading security company in the UK?

Would you like to be a part of the security team for B&Q to manage 12 Store Detectives, Since 1987, Mitie's 68,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Flexibility to Work Various Shifts, including days, nights, and weekends.

-DBS Check.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.