Store Manager

We are looking for a new Store Manager to lead our store at Osterley Garden Centre, Isleworth. This is a permanent full-time position, working 40 hours per week. Are you an experienced Retail Store Manager or Assistant Manager with a friendly customer centric style, looking for your next challenge? Do you pride yourself in hitting your sales targets while motivating and developing a team that's more like family? Do you want to work for a growing profitable business with family values & green credentials, where you can make a difference? We are looking for a driven individual with a passion for excellent customer service, who creates a fun and welcoming store to work in and shop in! We are third generation family owned and even though we continue to grow, the values and culture ring true, even stronger than ever. In our busy stores, no two days will be the same and the days will fly by quickly with no opportunities to get bored with plenty of opportunity to have fun at work!, Drive the performance of your store, making good commercial decisions, liaising with your area manager and head office teams to get the right product at the right time to maximise the sales. Lead your team in creating a customer first culture, giving genuine, honest, and knowledgeable advice on our products, giving the best customer service and experience possible. Motivate and develop yourself and your team to achieve and exceed KPI's and reach your full potential. Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store. Live and breathe Pavers DNA, always leading by example.

Pavers has proudly been established for over 50 years, flourishing as a successful and highly profitable family-run footwear retail business, with a robust presence across the UK and Ireland. We operate over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands and are continually expanding our store network. In 2021, we were honoured to be recognised as one of the Top Retailers to work for in the UK by Best Companies, holding a top 5 place since 2023 and have maintained a prestigious 3

• world class employee engagement in 2023 and 2024. We remain committed to doing the right thing by our people and the planet.
As the first major retailer to achieve Carbon Neutral status in 2021, we continue to uphold this status annually, showcasing our unwavering dedication to sustainability. Through the Pavers Foundation, we have contributed over £2.2 million since 2018, supporting vital causes in health, education, and community sectors. Our supportive family environment fosters exceptional job satisfaction, ensuring our colleagues are well-cared for. We firmly believe that by investing in our people, we provide the best service to our customers.

Up to Circa £30,000 per annum Generous Staff Discount scheme, some of which can be shared with your family and friends! Holiday Entitlement which increases with service. Company Contribution Pension, Discretionary Annual Bonus Scheme & Death in service benefit. Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes Access to wellbeing and financial support through RetailTRUST