Store Manager

As Store Manager, a lot of responsibility will rest on your shoulders. You'll lead the charge in every aspect of your store's day-to-day operations and plans for future success, and you'll be the one person ultimately accountable for setting the standard for amazing customer experiences, top-notch employee performance, and budget-beating sales. This is a job for someone who loves people, cares about making the world a better place, and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you. You'll be a mentor, a leader, and an inspiration-and you'll do it all while having a whole lot of fun. Your goal is to run not only a successful shop, but a shop that's awesome for your community, your customers, and your employees. You will have the opportunity to change people's lives. Your key responsibilities will include: Financial Performance

• Actively work the sales floor interacting with customers and employees to achieve the store sales goals.
• Will be one of the top two (2) sales people in the store. Lead all staff in world class customer service to deliver on all financial goals of the organization.
• Participate in the annual budgeting process, quarterly/monthly financial review meetings as needed, and other meetings as necessary for the financial health of the business.
High Performance Staff
• Organise, implement, and validate staff training. "Training" will include but not be limited to sales, merchandising, Daily Task List, Ascend POS, Ascend Analytics, and product training.
• Validate training through a variety of methods including active role-playing, Trek University, secret shop reviews, and direct observation.
• Will conduct a bi-weekly leadership meeting with Service Lead and Sales Lead to review prior 2 week performance as well as future planning.
Store Merchandising and Operations
• Participate in the merchandising of the store to ensure a professional, accessible, and inviting shopping experience.
• Merchandising includes but is not limited to sorting, straightening, fixture arrangement, and feature displays.
• Monitoring store supplies and ordering/purchasing as needed.
• Responsible for exporting daily files into QuickBooks weekly.
Human Resources
• Actively participate in all facets of human resources and staffing within the store. This includes interviewing potential employees, completing new-hire paperwork, scheduling, and disciplinary matters.
Miscellaneous Duties
• Perform other duties as prescribed by management as needed.
  
  As well as a competitive salary, and a generous staff purchase scheme, we also offer a variety of other benefits including:
• Company bonus programme
• 33 days annual leave per year
• Employee cashback healthcare scheme and employee assistance programme
• Enhanced pension scheme
• Death in service scheme (x3)
• Learning and development programmes
• Annual charity time off allowance and matched charity donations
• Enhanced family friendly policies
• Cycle2Work salary sacrifice programme
• External discount platform