Store Manager

Seeking dedicated, determined and driven individuals to manage the overall operations of the store, staff and ensure Operational Excellence.

-Plans and prepares work schedules and assigns crew members to specific duties.

-Ensures store staff are trained and competent in assigned areas implementing correct procedures to be followed.

-Directs compliance of crew with established company policies and procedures.

-Address gaps/concerns identified through store audit.

-Maintains appropriate staffing levels.

-Provides leadership, coaching, development and motivates crew members.

-Is a people's person with good customer service ability.

-Timeously completes management tasks and checks.

-Maintains appropriate stock levels through ordering, receiving and rotation processes.

-Ensures correct portioning standards are followed for all products and services.

-Performs regular stock-take procedures and readily addresses variances.

-Executes sales promotion activities and directs crew members for merchandise displays.

-Manages controllable cost against set budgets for the store.

-Monitor expenditure of all costs within the store, ensuring all budgets adhered to.

-Recruit and Interview all General Crew and Cashiers in line with KAUAI recruitment processes and KAUAI ambassador criteria, and with assistance from HR.

-Addressing complaints and resolving problems.

A friendly, calm and approachable nature with the ability to act quickly and effectively

-Excellent attention to detail - nothing gets by without you noticing!

-Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately

-Confident in your own ability to act as a leader and an ambassador of the KAUAI brand

-Performs well under pressure in an organised manner

-Acting as a member of one team with one goal, Three years related experience and/or training.

-Espresso Machine knowledge handy.

-Knowledge of food preparation

-Food Hygiene Certification