Store Stylist

The Store Stylist will provide exceptional customer service and styling advice whilst demonstrating strong selling techniques to achieve sales KPIs and build a client base. Responsibility Areas: Customer Service and Sales KPIs:

• Hold one on one customer appointments in store and personal styling sessions
• Build outfits / style the collection with clients
• Oversee alteration process from start to finish
• Be highly confident with one on one and personal styling appointment
• Be The Fold brand ambassador and role model for the rest of the team with selling technique / upselling
• Work alongside with the rest of the team to achieve and improve sales targets
Client Base:
• Build a personal client base and oversee your own clientele book by managing customer relationships and report improvements on a monthly basis
• Capture client's preferences to tailored follow ups and information via CRM system
• Be proactive in building recognition of The Fold
• Involvement in brand events
General:
• Maintain high standards on the shop floor and stockroom
• Complete the opening/closing checklist at the beginning and end of each day
• Have up to date brand and product knowledge to style the collection with customers
• Support the VM specialist with VM moves to ensure they are aligned with new monthly drops
• Process delivery and mid week top up to ensure current collection is replenished and up to date
• Stock management and understanding of our processes, The recruiter would like you to answer the following questions. The questions need to be answered in order for your application to be sent
Do you have retail customer service experience? If so, please explain.
• 1500 characters remaining. Reply ToFile Attachment Attachment PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just "cv.doc" or "curriculum vitae.docx" or "my_illustration.jpg". Instead use a format like this "joe_bloggs_cv.docx" Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Attachment Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Attachment Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Attachment Files must be less than 4 MB. Allowed file types: txt pdf doc docx rtf jpg jpeg png. Content Relationship I am contacting the advertiser for no other reason than to apply for this position. I am aware soliciting Fashion Workie users for other services or spamming is against the Terms & Conditions of usage. I have carefully read the advert specification including details of where the position is based and provided details of any requirements stipulated in the advert within my application.
  
  
• Experience in sales in-store, boutique, styling or a similar environment
• Familiar with high-end sales processes, behaviours, customers and brands
• Passionate about styling and building customer relationships
• A committed, energetic, motivated contributor to The Fold, going above and beyond the role with a proactive attitude to work as part of The Fold team
• A minimum of basic understanding of KPIs within a retail environment
• A proactive attitude to daily tasks
• Understand the importance of styling as well as the behind-the-scenes/administrative aspects of the role, I have Experience in sales in-store, boutique, styling or a similar environment.
  
  About: The Fold is a British direct to consumer e-commerce womenswear brand with international reach and a loyal community of professional women.
Our collection defines 24/7 dressing through versatile pieces that are designed to create a clean, modern aesthetic. A selection that is unique, specially created for The Fold Woman. The Fold designs are committed to exemplify the highest standards of quality and our fabrics are sourced from the finest European mills to make our clients feel truly indulged in fabulous crepes, silks, wools and jerseys. In honour of our inspiring clients we have created The Fold Woman, an online and offline community, profiling our extraordinary clients to empower the image of women working in the business world. We host regular networking events mainly in our Chelsea store bringing together the highest achieving women in business.


• Closed Sundays and bank holidays
• 25 days holidays, including bank holidays
• Buy additional holidays.
• Employee Assistance Programme
• Uniform allowance per season
• A friends and family discount policy with 50% off the full retail price.
• Bike to work scheme, save on the cost of bikes and equipment.
• Pension scheme.
• Summer Friday hour
• Fully stocked snack cupboards, fruits and coffee & tea
• Regular Social Events