Strategic Account Manager

Christy Media Solutions, Can be based anywhere

Strategic Account Manager

£175000

Christy Media Solutions, Can be based anywhere

  • Full time
  • Permanent
  • Remote working

Posted today, 10 Jan | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 82651333ec544ece92c4bc4119c959e5

Full Job Description

  • An innovator in real-time tools for monitoring, visualization, and performance analysis in the entertainment and media industries.
  • Supports hundreds of thousands of monitoring points globally across multiple broadcasting applications, including live production, master control, distribution, and streaming services.
  • Partnered with leading global brands in entertainment and technology, delivering cutting-edge solutions and exceptional service.
  • A rapidly expanding organization focused on reliability, transparency, and a collaborative work culture., We are looking for a proactive and results-focused Strategic Client Manager to handle major account portfolios, develop strategies for customer engagement, and deliver creative solutions to address client requirements., Manage and nurture relationships with major accounts, ensuring high levels of support and satisfaction.
  • Develop tailored strategies for maintaining and growing client relationships.
  • Serve as a central point of communication for key accounts, addressing expectations and feedback.
  • Identify opportunities for growth by engaging potential clients and introducing tailored solutions.
  • Act as a liaison between external clients and internal teams, ensuring smooth collaboration.
  • Propose and implement strategies for improving account management practices.
  • Address complex inquiries with innovative and practical solutions.
  • Track and analyze performance metrics, taking timely actions to optimize outcomes.

    Degree in Business, Marketing, or a related field.
  • Over 10 years of experience in managing key accounts or similar roles.
  • Expertise in using CRM platforms and tools.
  • Strong background in business-to-business sales, preferably within a related sector.
  • Deep understanding of strategies for fostering long-term client relationships.
  • Exceptional communication, interpersonal, and teamwork skills.
  • Adept at solving problems, analyzing situations, and managing time effectively.