Student Course Administrator (Maternity Cover) (Undergraduate / Pre-Registration) Internal Only

The Student Course Administrator will be the first point of contact for student enquiries, advising on a wide range of course-related matters as well as dealing with general enquiries from prospective students. The appointed candidate will also provide routine administrative support to all members of the course office and undertake specific tasks as required. They will report to the Senior Course Officer / Course Operations Manager.

The successful candidate will have administrative experience and experience of working in a busy customer focused environment, multi-tasking and dealing with people from a wide range of backgrounds.

Excellent customer service, written and verbal communication skills along with a high level of accuracy and attention to detail are essential requirements

Knowledge of the Higher Education Sector and of SITS student records database would be desirable.

Founded in 1894, City St George's, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City St George's attracts around 20,000 students (over 40% at postgraduate level), from more than 150 countries and staff from over 75 countries.

In the last decade City St George's has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period City St George's has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university.

This role presents an exciting opportunity to contribute to a positive student experience by supporting all our students perform to their potential through the provision of excellent customer service and administrative support. It will involve working with our Undergraduate/Pre-registration courses and supporting our Course Officers.

City St George's offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George's operates a guaranteed interview scheme for disabled applicants.

At City St George's, subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way, involving a mixture of working on campus and at home each week.

Where a hybrid working arrangement can be accommodated, it is expected that colleagues will spend the majority (at least 60%) of their usual working time on campus each week. Specific details will be discussed and agreed with the successful candidate. A hybrid working arrangement will not detract from any comprehensive induction, that will include relevant on-site activities.

Regardless of where colleagues are working, City St George's, University of London's premises will be their primary and contractual place of work.

The University of business, practice and the professions