Student Development Officer (Professional Mentoring) - Internal Only

The main responsibilities of the Officer involve supporting the Professional Mentoring Leader with various stages of the programme, i.e. recruitment of students and mentors, promotion, selection process, interviews, training, matching, and events. The Officer is responsible for maintaining databases and keeping a clear line of communication with all stakeholders and taking care of administrative and organisational duties that support the smooth running of two mentoring cohorts every academic year. Event planning and delivery are key to the role of the Student Development Officer.

The role of the Student Development Officer (Professional Mentoring) will be suited for a professional with great attention to detail, who can process large volumes of information and simultaneously work on different tasks to tight deadlines. As the nature of the programme involves meeting people from various backgrounds, oftentimes dealing with sensitive information, strong listening skills, and a high level of emotional intelligence, i.e. ability to understand, empathise, encourage, support, and comfort is highly desirable.

Professional Mentoring is a fast-paced environment, where we strive to deliver the highest level of service to every participant, therefore we are looking for professionals with the ability to multitask, think on their feet, and be willing to take initiative while being consistent with the ethos of the programme.

City St George's, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George's, University of London into one institution.

The combined university is one of the largest suppliers of the health workforce in the capital, as well as one of the largest higher education destinations for London students.

Combining a breadth of disciplines across health, business, law, creativity, communications, science and technology, we are creating a 'health powerhouse' for students, researchers, the NHS and partners in uniting a world-leading specialist health university. We are now one of the UK's largest health educators, where staff and students have access to an expanded team of brilliant academic and professional services colleagues, combined resources and facilities and more interdisciplinary opportunities.

The merger creates opportunities to generate significant change in the world of healthcare including changes to treatment, population health monitoring, workforce development and leadership, policy, and advocacy.

Professional Mentoring is part of the Student Development team that is integral to the Careers & Employability Department at City St George's, University of London. The programme started in 2008 helping students of colour with their employability. It has grown over the years and now supports undergraduates, postgraduates, and recent graduates by introducing them to industry professionals for one-to-one mentoring. The focus of the scheme is to provide personal and professional development, as well as improved employability outcomes for students.

City St George's offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George's operates a guaranteed interview scheme for disabled applicants.

At City St George's, subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way, involving a mixture of working on campus and at home each week.

Where a hybrid working arrangement can be accommodated, it is expected that colleagues will spend the majority (at least 60%) of their usual working time on campus each week. Specific details will be discussed and agreed with the successful candidate. A hybrid working arrangement will not detract from any comprehensive induction, that will include relevant on-site activities.

Regardless of where colleagues are working, City St George's, University of London's premises will be their primary and contractual place of work.

The University of business, practice and the professions.