Student Engagement and Welfare Officer (Maternity Cover) - INTERNAL ONLY

The Student Engagement and Welfare Officer is a vital role in coordinating activities relating to student attendance, engagement and welfare, and provides support to students for enhancing progression and retention throughout their studies. The post holder will play an active role in advising and supporting Programme teams, Personal tutors and Programme Directors with any engagement issues and signpost to relevant services where required.

The post holder will be required to have knowledge and experience of attendance and engagement processes. The successful candidate must be able to work under pressure with time-sensitive tasks, possess excellent communication skills, advise staff, and manage potentially challenging and complex student cases.

City St George's, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George's, University of London into one institution.

The combined university is one of the largest suppliers of the health workforce in the capital, as well as one of the largest higher education destinations for London students.

Combining a breadth of disciplines across health, business, law, creativity, communications, science and technology, we are creating a 'health powerhouse' for students, researchers, the NHS and partners in uniting a world-leading specialist health university. We are now one of the UK's largest health educators, where staff and students have access to an expanded team of brilliant academic and professional services colleagues, combined resources and facilities and more interdisciplinary opportunities.

The merger creates opportunities to generate significant change in the world of healthcare including changes to treatment, population health monitoring, workforce development and leadership, policy, and advocacy.

This role will sit in the Student Experience team to support and enhance the learning opportunities and experience of students in the School of Health & Psychological Sciences.

The selection process will involve an interview and an assessment. Further details will be confirmed at the interview stage

City St George's offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George's operates a guaranteed interview scheme for disabled applicants.

At City St George's, subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way, involving a mixture of working on campus and at home each week.

Where a hybrid working arrangement can be accommodated, it is expected that colleagues will spend the majority (at least 60%) of their usual working time on campus each week. Specific details will be discussed and agreed with the successful candidate. A hybrid working arrangement will not detract from any comprehensive induction, that will include relevant on-site activities.

Regardless of where colleagues are working, City St George's, University of London's premises will be their primary and contractual place of work.

The University of business, practice and the professions