Student Enquiry Point Assistant

Please note: this opportunity is only available to current employees of the University
We are the University of Cumbria, a place where people are at the heart of all we do, where enriching the lives of our students, staff and the communities we serve means we make a difference that really matters.
Now is a very exciting time to be joining us because we are delivering a new strategic plan focused on making the most of our three most valuable assets; People, Place and Partnerships, to become a catalyst for economic well-being for our region, nationally and internationally.
Our Student Enquiry Point provides a single point of contact where students can take their queries to be resolved or signposted to other areas of support. This role will help to deliver a high quality, customer-focused service to students at our Lancaster Campus in-person enquiry desk. The role will liaise with Student Services and Academic Registry colleagues to ensure students are fully supported. This role is based on-site due to the practical nature of the work.