Student Financial Support Advisor

Optimistic - Inclusive - Healthy - Innovative - Collaborative Derby College Group (DCG) have an exciting opportunity for a Student Financial Support Advisors to join our Services for Students Team. You will be based at either the Broomfield Hall or Joseph Wright campuses. If you would like to visit the site and meet the team before applying, please reach out to us. The Opportunity As a Student Financial Support Advisor, you will provide high quality and accurate information, advice and guidance to prospective and existing students regarding financial support available at DCG. This involves processing applications for student bursary, handling confidential information, arranging payments and administering travel and meal passes. About you The successful applicant will have excellent communication skills with previous strong administrative and customer service experience, preferably in the education sector. You will also demonstrate the ability to enter and retrieve data to high levels of accuracy using a range of IT packages and systems. Strong proficiency in MS Office applications would be an advantage. You will also have the capacity to work flexibly, as you will be supporting the wider Services for Students teams during information evenings and enrolment. The Benefits

• 34 days holiday (inclusive of 8 bank holidays and 6 closure days where these occur) pro rata
• Membership of the Local Government Pension Scheme with a 20.5% employer contribution
• Discount at our Ofsted rated 'Outstanding' onsite Little Explorers Nursery
• TOTUM discount card (aka NUS/Student Discount Card) / discounted Tastecard
• Discounts on East Midlands Railway Annual Season Tickets
• Microsoft Office for FREE with 1TB of OneDrive cloud storage
• Discount on treatments at SENSI our onsite salon at the Roundhouse
• Flint Bishop Solicitors - free will writing, 1-hour free consultation with family department, 10% discount on Conveyancing services
• Continuous development and progression opportunities
If you require visa sponsorship Please note that unfortunately, this role is ineligible for sponsorship under the UK Visas & Immigration points-based immigration system. Applications are welcome from candidates who do not currently have the right to work in the UK but would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information. Diversity, Inclusion and Belonging We are committed to creating an inclusive workplace which promotes and values diversity. We welcome all talent irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race, ethnicity, religion, belief, sexual orientation or other personal circumstances. We ensure that our policies and procedures treat all applicants consistently and fairly during our recruitment process. If you have any questions about the recruitment process, reasonable adjustments, or about the role, please get in touch. Safeguarding statement DCG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is exempt from the Rehabilitation of Offenders Act 1974 and all successful applicants will be subject to an enhanced Disclosure and Barring Service (DBS) check. An online search of the preferred candidate is completed to help to identify any incidents or issues that have happened, and are publicly available online, which the college may need to explore with the candidate further. Please be advised that it is an offence to apply for this position if you are barred from engaging in regulated activity relevant to children. Recruitment Agencies - We have a PSL of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list.

The successful applicant will have excellent communication skills with previous strong administrative and customer service experience, preferably in the education sector. You will also demonstrate the ability to enter and retrieve data to high levels of accuracy using a range of IT packages and systems. Strong proficiency in MS Office applications would be an advantage. You will also have the capacity to work flexibly, as you will be supporting the wider Services for Students teams during information evenings and enrolment.


• 34 days holiday (inclusive of 8 bank holidays and 6 closure days where these occur) pro rata
• Membership of the Local Government Pension Scheme with a 20.5% employer contribution
• Discount at our Ofsted rated 'Outstanding' onsite Little Explorers Nursery
• TOTUM discount card (aka NUS/Student Discount Card) / discounted Tastecard
• Discounts on East Midlands Railway Annual Season Tickets
• Microsoft Office for FREE with 1TB of OneDrive cloud storage
• Discount on treatments at SENSI our onsite salon at the Roundhouse
• Flint Bishop Solicitors - free will writing, 1-hour free consultation with family department, 10% discount on Conveyancing services
• Continuous development and progression opportunities
If you require visa sponsorship Please note that unfortunately, this role is ineligible for sponsorship under the UK Visas & Immigration points-based immigration system. Applications are welcome from candidates who do not currently have the right to work in the UK but would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information. Diversity, Inclusion and Belonging We are committed to creating an inclusive workplace which promotes and values diversity. We welcome all talent irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race, ethnicity, religion, belief, sexual orientation or other personal circumstances. We ensure that our policies and procedures treat all applicants consistently and fairly during our recruitment process. If you have any questions about the recruitment process, reasonable adjustments, or about the role, please get in touch.