Success Manager (m / f / d) - UK Retailers - 12 months limited contract

Salary Not Specified

Zalando, City of Westminster

, 18 Jun | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 88a238d5858341ffbf9070246e7aae2c

You prioritise successful collaboration with UK accounts, focusing on their ongoing development and growth by optimising their presence on marketplaces

You analyse client accounts, identify market trends, and uncover untapped potential to develop tailored solutions for clients.

You serve as the primary point of contact for clients, resolving inquiries independently and acting as a trusted partner in addressing escalations.

You act as the interface between clients and internal departments, proactively driving solutions and ensuring seamless communication and collaboration.

You have at least 3-4 years of experience in roles involving customer engagement or client management within the fashion and lifestyle industry.

You are passionate about working with fashion and lifestyle brands, with a keen understanding of industry trends and dynamics, particularly within the marketplace landscape.

Your experience in collaborating with various fashion and lifestyle marketplaces helps you to understand their unique requirements and optimise client presence and performance.

You are proficient in Excel/Google Sheets, with the ability to utilise advanced functions for data analysis and reporting.

Your excellent communication skills, both written and verbal, enable you to build and maintain long-term relationships with clients.

You have a result-oriented mindset, with a proactive approach to problem-solving and achieving objectives.

You are self-motivated and capable of working independently to meet and exceed goals.

You bring excellent English skills, both in writing and verbally.

At Tradebyte you work hand in hand with the biggest players in e-commerce - from hip fashion brands to big online shops. We offer you an open work structure and an incomparable team spirit. We believe that work and passion are compatible and for that we offer the appropriate surroundings. With continuous growth, we are looking for new colleagues who share our passion for work. Love what you do - do what you love. Become part of Tradebyte, an independent company within the Zalando Group!

You'll play a decisive role in shaping an agile, fast-growing, international company and be supported by an open-minded working environment

Competitive salary package, employee share shop, 40% Zalando shopping discount (30% Zalando Lounge)

You'll be given various learning and development opportunities to enhance your professional development

25 vacation days per year that increase up to 30 days, volunteering time off and several sabbatical options after 2 years

A variety of health offers to support your well-being, as well as free beverages and fruits