Supervisor / Assistant Manager

The main responsibilities for the Supervisor will include:

• Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff.
• Ensure excellent customer service and handle customer complaints or issues as they arise.
• Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels.
• Train new employees and provide ongoing training for current staff to maintain quality service.
• Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks
• Enforce health and safety regulations and maintain a clean and safe working environment.
• Handle reservations and oversee the reservation system to ensure efficient seating arrangements.
• Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary.
• Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts.
• Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus
• Handle conflicts among staff or customers professionally and tactfully.
• Collect and analyse guest feedback to improve service and the dining experience.
• Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes.
• Foster a positive and productive work environment by building a strong team and promoting employee morale.
Salary £17 per hour, We offer a premium Mexican dining experience, offer excellent hospitality and a warm environment for colleagues to work in as well as benefits including staff food, parties and flexible work schedules if needed. Santo RemedioActive 5 hours ago

We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include:
• Christmas and Boxing day off
• Staff food and drinks
• Membership to the CODE hospitality app
• 50% off food on tables up to 4 people
• Paid day off on your birthday
• Pension scheme