SUPP111603

Student Services aims to provide a single first point-of-contact for student enquiries, enabling students to find the right answer to straightforward questions quickly and to access more in-depth help if they need it., You will be providing front-line customer support to students so we are looking for someone who is energetic and adaptable with great customer service skills. You will already have experience of a customer-facing role and be committed to supporting students or customers from a wide range of backgrounds.

We would love to hear from you if you have experience of providing excellent customer service and can demonstrate your ability put your customers at the heart of everything you do.

You'll be able to thrive in a fast-paced environment and can rise above ambiguity and complexity to find the solutions for your customers. You'll have excellent written and spoken communication skills and be confident in supporting customers about a variety of issues.

You don't need experience of working in higher education or at a university for this role, so we are keen to hear from you if you have the customer service expertise that we are looking for.