SUPP111784

Within the University our IT Services department is on an exciting journey. Our vision is to provide globally accessible technical services and digital solutions to empower world class learning and research at the University. The role holder coordinates the procurement and logistics of IT assets as part of a shared services team, responding to the needs of our customers through the various IT Services points of presence. This role plays a pivotal part in ensuring smooth operations by supporting the purchase, stock management, distribution, and maintenance of IT assets throughout the end-to-end lifecycle. The position also involves supporting and coordinating activities related to the requisitioning of new software and management of mobile contracts and devices.What will you be doing?

• Support and coordinate the purchase and stock management of IT assets, maintaining an accurate inventory of IT assets, including updates, disposals, and transfers.
• Coordinate and track assets through the end-to-end lifecycle, including their warranties and maintenance schedules.
• Coordinate the logistics of equipment, including shipping, receiving, and tracking, liaising with external vendors and suppliers.
• Facilitate the University's mobile device provision by handling billing, mobile charging, recharging, and distribution of SIM cards.
• Coordinate the distribution of IT assets to customers to fulfil service requests, maintaining accurate records and prioritise requests to ensure rapid delivery where business critical.
• Facilitate the process of requisitioning software and its associated activities.
• Support periodic audits to ensure compliance with inventory management policies, reporting on hardware inventory levels and recommend replenishments.
• Respond to enquiries from external suppliers and other colleagues within IT Services, using initiative to resolve issues or escalate them as appropriate.
• Assist with maintaining documentation, procedures and processes and highlight any opportunities for improvement.
• Identify opportunities for continuing personal development, proactively remaining up to date with the latest advancements in digital technology and industry best practices.
  
  Highly organised with an excellent attention to detail
• Proven experience of purchasing, stock management, distribution
• Strong interpersonal skills to effectively communicate with team members
• Good written and verbal communication skills
• Good prioritisation skills
• Ability to work independently and as part of a team