Supplier Manager (Part-Time, Job-Share, Full-Time)

Do you want to drive value from our supplier relationships and have direct impact on the customer experience? You'll be joining the Procurement and Vendor Management team in the fast-paced UK Operations. You will lead and monitor supplier relationships, their ongoing performance and contractual commitment. Adding value through your existing experience, you will be able to contribute to the development of reporting, contract management, operational relationships and alignment to regulatory requirements, ensuring the smooth delivery of required services.

You'll have the opportunity to manage some of our large and small strategic supplier contracts, developing relationships that will require a holistic view, across multiple projects - both locally and globally. You will lead on contract change and negotiations and take a more focused view of our relationship with a supplier, ensuring the activities you undertake are driving the right outcomes.

You'll be constantly looking at mitigating risk, cost management and driving value from our supplier arrangements - this will be your chance to really demonstrate your passion for customer focus and continuous improvement!

We need someone who is organised, proactive and comfortable developing and maintaining a range of internal relationships across all areas of the business, including senior and executive management, external relationships with outsourced partners and business-to-business relationships with suppliers.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing?

• Effectively build and maintain relationships with suppliers and key stakeholders.


• You will be responsible for the monitoring of the supplier and that the are delivering against what is agreed


• Ensure the compliance of our suppliers to our Regulatory requirements.


• Manage and initiate Service Improvement initiatives to track and address failures against contractual commitments, ensuring remediation plans exist.


• Communicate with stakeholders to set expectations and manage perceptions about sourced services and the sourcing strategy.


• Act as a contract advisor and support/lead on contract negotiations throughout the contract lifecycle.


• Act as an escalation point for contractual queries or disputes.


• Propose amendments to the contract as necessary to meet the organisation's evolving business needs.


• Work with UK Operations and the wider Zurich organisation to deliver business-aligned services.
  
  Chances are you have a broad range of experience gained in a fast-paced operational environment, in something like procurement or contract management, maybe a high level of commercial acumen and delivery focus? You may have worked within a regulated environment and understand the intricacies of managing suppliers and contracts within the guidelines and frameworks laid out. BUT what really matters is that you are highly motivated with a drive and ability to succeed at any given task. You're at the stage of your Zurich career where you're resilient and positive so if things don't always go to plan, it won't phase you!


An absolute devil for the detail, you can clearly brief others and balance priorities in a fluid, fast-paced environment. You know how to work to smash incredibly tight deadlines and apply sharp attention to process, detail and quality. Last but definitely not least, you're a real team player that can flex your approach and know instinctively how to get the very best out of everyone!

It'll come with great autonomy. But you won't be alone. We have a great team within Sourcing, Procurement and Vendor Management who you'll be able to draw on for support.

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we're creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you'll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We've made a promise to each other and every employee; to focus on sustainable impact, to care about each other's wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We've an environment that places a real importance on our people's wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. #LI-Hybrid
The financials

• 12% defined non-contributory pension scheme.


• Annual company bonus.


• Income Protection.


• Life cover - four times your salary.


Time away

• 25 days holiday a year plus bank holidays.


• You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.


• The option to buy up to an additional 20 days or sell some of your holiday.


• Three days paid volunteering.


• Up to 16 weeks' full pay for maternity, paternity and adoption leave.


Your health is important to us

• Access to Private medical insurance.


• Virtual GP appointments.


• Discounted gym membership.


• Free flu jab.


• Access to a wealth of support from our wellbeing partners.


We're making a difference

• Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the 'UN Business Ambition for 1.5 C' pledge.


• Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.