Supply & Stock Team Lead

·Manages and supervises a Team of CSX Supply & Stock Specialists that orchestrates and prioritizes customer needs vs. Supply Chain capabilities, monitoring stock levels (incl. material lifecycle) to secure availabilities to fulfil outstanding customer and intercompany orders, while minimizing costs. Guides the team into managing stock (cross SBU) in case of shortages and force majeures, prioritizing cases based on customer segmentation, customer specific requirements & delivery priority rules. Supervises the management of material lifecycle phase in/out in collaboration with CSX, Supply Planning, Logistics, Material Master Data (MMD) and GBS+. Supervise ad-hoc requests (i.e. customer batch prolongation, mature stock, etc) ·Hiring & onboarding planning, coaching, people development and team performance. ·Specifics: oReport directly to the Manager CSX Supply & Stock. oContributes actively to reviewing existing operations in own and team's area of work and generates new ideas to assist in identifying continuous improvements. Define and execute projects; act as facilitator for roll out of identified regional best practices. oTakes critical actions & decisions where required. oUse KPI's, performance management systems and reports to improve personal and team's performance. oEnsure people, processes and systems are properly supporting customers around escalation solutions, contributing to a premium customer experience. oSupport the implementation of differentiating customer experience initiatives, tools, and processes.

• Bachelor's degree educated, or equivalent.
• Previous experience within a customer service, or a supply chain/Logistics role.
• Ability to withstand pressure and work to tight deadlines.
• Understanding of order to cash, stock management and supply chain processes.
• Excellent in problem solving, is solution orientated and has good influencing skills.
• Precise, accurate administration skills.
• A customer focused attitude with excellent proactive communication skills.
• Good level of SAP, Power BI, Salesforce, and MS office (Excel/PowerPoint/Word) are desirable skills.
• Proactive, target driven, self-motivated and able to use own initiative.
• Previous experience with people Management would be an advantage.
  
  At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.