Support Assistant

The role of Support Assistant will include:

• Providing a high quality, hands-on support service


• Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community


• Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem


• Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required


• Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices, Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.


• A caring, approachable nature and a confident 'can-do' attitude


• Ability to keep accurate records and clearly communicate relevant information to team members


• Excellent communication skills to build positive relationships with customers, families, and internal and external agencies


• Experience of working as a member of a team


• A positive and accepting approach to customers whatever their needs


• Level 2 NVQ Health and Social Care, or willing to work towards


Are you ready to be your best?

Sanctuary Supported Living is delighted to be recruiting for a Support Assistant at our CQC - Learning Disabilities Scheme at Oleander House, Telford.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.

We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day.

And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you:

• At least 25 days paid holiday, rising to a maximum of 30 days after 5 years service (plus public holidays) pro rata


• A pension scheme with employer contributions from Sanctuary


• Life assurance


• Family friendly arrangements, including opportunities for flexible working


• Health and well-being plans


• A variety of online discounts and rewards from major retailers


• Tax efficient savings through our Cycle to Work scheme


• A wide range of learning and development opportunities