Support Assistant
Housing Diversirty Network
Support Assistant
£24627
Housing Diversirty Network, Chatham, Medway
- Full time
- Permanent
- Onsite working
Posted 3 days ago, 15 Sep | Get your application in today.
Closing date: Closing date not specified
job Ref: c658233ab1124af39557a2db5fd4025a
Full Job Description
You will be key in the day-to-day running of one of our supported housing services. We don't run care homes, so there's no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.
Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams - to dealing with the emergency services including the Police and Ambulance, when the need arises.
You'll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.
We are looking for someone with:
- Experience of working with people in a customer facing environment
- An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction
At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. - Competitive pay & generous pension
- 28 days holidays plus bank holidays (pro rata) delete for Full Time
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us., We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.