Support Coach

We are hiring a Support Coach to join our team within the Medway Supported Accommodation team. You will form as part of a team which offers support to around 52 residents across services in Gillingham, Chatham, and Rochester for single homeless people and ex-offenders. Although the main resident caseload for this role will be based in Chatham, you will also need to support our residents across Rochester. Please be aware that during your time that bases can change, depending on the demands on the service.

You will contribute to providing successful rehabilitation and reintegration for our residents back into the community, providing pathways, support, and appropriate interventions to ensure successful resettlements.

Shift Pattern: 37.5 hours per week - Monday to Friday 9am - 5pm (some flexibility required on occasion)

We're looking for an individual who is driven to provide high quality care and support to others, someone who thrives on working in a team, but can also make individual judgements in a proactive manner. You will be confident in working in the given setting and can be compassionate, supportive, and empowering to others with the ability to form effective, positive, and motivational relationships! We work alongside various partners and stakeholders so we are looking for a Support Worker who can adapt and work well alongside other teams.,

• Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.


• IT Proficiency, ability to learn new software programs, basic Microsoft experience


• Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health


What we would like, but not essential:

• Experience working with different agencies/organisations and understanding the multi-disciplinary approach (For example working alongside MAPPA)


• Appropriate professional qualification: NVQ/Diploma Level 2 in Community Justice/Psychology or professional equivalent


• Experience of providing housing support and practical assistance within a residential or outreach support role
  
  Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.


SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group .


• Training and Development, including access to courses, upskilling, and progression plans


• Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments


• Employee Assistance Programme, including counselling


• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.


• Life Assurance Scheme


• Cycle-to-work scheme


• Annual Staff Awards


If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

Further details of the role, responsibilities and key criteria can be found in the JDPS attached.