Support Coordinator

Want to be part of a team that really cares and empowers you to help change a customers life for the better? As our Support Coordinator, Youll play a really important role in supporting the smooth running of our service. Youll be working with our young people who are aged between 1625.We help them in the areas of emotional support, building on their independent living skills, provide advice and we advocate for our customers. Many of our customers have a Mental Health diagnoses and can present with behaviours that are challenging. Youll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know Typical day as a Lead Support Worker (known by us as Coordinator)

• Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
• Working with Customers with Complex Mental health Needs
• Helping customers with daily living activities such as, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• As a Support Coordinator, you are supporting our support workers in service delivery as well as focusing on our service KPIs and work alongside management to achieve these.
• Theres no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here, working for one of the top ten Great Place to Work in the UK!,
• We provide 24-hour support to our customers. Youll work on a 4-week rota basis that is completed for the full year, working 8am 8pm, including weekend work and Bank Holidays.
• We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• Youll need an Enhanced DBS check done and we pay for that.
  
  Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to workon your own initiative, remaincalm under pressure and havea resilient approach
• To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage!
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular review

Youll join our outgoing team, full of diverse characters, who are all friendly and helpful with newbies. The Tyneside Foyer team is led by our Senior Client Service Manager Emma, who has worked for Home Group since 2017 when she started as a Support Worker and took full advantage of all the training and experience that the company has to offer. She is supported (and couldnt do without) our 2 Client Service Managers, Scott and Kayleigh who, have all have a wealth of service knowledge to support the teams., Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!


• 34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, thats why were the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about ourbenefits on our website.