Support Coordinator for Apprentices
Hertfordshire Partnership University NHS Foundation Trust
Support Coordinator for Apprentices
£29114
Hertfordshire Partnership University NHS Foundation Trust, Hatfield, Hertfordshire
- Part time
- Temporary
- Onsite working
Posted today, 19 Sep | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 4c0dd068a663400ba6772a9683706a1d
Full Job Description
- To work within the learning and development team providing effective professional quality support to enable the department to fulfil its function to a high standard.
- The main role will be to be involved in all aspects of coordination and support for apprenticeships.
- The post holder will manage their workload with advice from the team.
- You will play a critical role in promoting supporting and facilitating staff through their apprenticeship journey, building knowledge of the process and of education providers to act as a primary resource for our interested learners.
- Flexibility is essential to adapt to the competing demands and requests as well as cover colleagues as required.
- Experience in managing multiple systems and databases is essential.
- To support the Trust Mission by incorporating the values into the day-to-day role: welcoming, kind, positive, respectful, and professional.
- Education to Level 3 and Maths & English GCSE (grade C/4) or equivalent
- Assessor/Coaching qualification Level 3/4
- Business administration qualification Level 3 or above, Administration experience of at least 2 years
- Demonstrate an understanding of apprenticeships and willingness to learn.
- Computer experience and familiarity with word/excel and databases.
- Ability to train/support others with energy and enthusiasm and provide a supportive environment.
- Knowledge of assessment and training
- Previous working experience in a related field
- Thorough knowledge of apprenticeship frameworks and claiming
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission.
Main duties of the job
Ensure that apprentices are adequately supported throughout their time on programmes.
To keep up to date with national and local developments which may affect delivery of apprenticeship programmes.
Maintain learner records to ensure audit requirements are fully complied with.
Provide outstanding pastoral support to apprentices during the period of their programme and facilitate guidance when required.
To participate in internal and external events as required, To support learners' supervision, training and development of employees/students/trainees or equivalent others, including whether they are responsible for recruitment, appraising and disciplinary matters.
Be open and approachable as well as proactive in discussing and agreeing a process to monitor an employee's mental and physical health.
Financial Responsibility
Manage resources effectively clinical, office and other equipment.
Ensure compliance with the financial regulations of the trust.
To understand the apprenticeship framework and national levy
Service Development and Improvement
To participate in standardisation, self-assessment reviews and quality improvement activities.
To participate in quality assurance for the apprenticeships when required.
Communications
To effectively communicate with external partners and education providers.
To be sensitive, contentiousness, and professional in all interactions within our own organisation, trust, and multi-professional staff groups.
Essential criteria
Desirable criteria
Desirable criteria
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout, Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were "blown away" by our people's achievements and that everything they saw "sings and hums". This year, our staff rated us the 4^th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional