Support Coordinator - Social Care

Want to be part of a team that really cares and empowers you to help change a customer's life for the better? As our Lead Support Worker, you'll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community. You'll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
Typical day as a Lead Support Worker (known by us as Coordinator)

• Creating support plans with your customers and delivering support required for customers to meet their needs.


• We support customers who are open to the NHS Durham and Darlington Crisis teams.


• Carrying out risk assessments, support planning, goal setting and support sessions.


• Cuppas, chats and catch ups. There's no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.

Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK!
You bring

• Passion to support our customers to live their best life, working collaboratively with an eye for detail.


• Experience of creating person-centred support plans and supporting customers to meet their needs


• Experience of coordinating and assessing customer referrals.


• The ability to work on your own initiative, remain calm under pressure and have a resilient approach


• To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review
Our team
You'll join Lisa and our Durham & Darlington crisis prevention team, we're super passionate about what we do! We're really proud of the support we deliver to our customers and being able to support the NHS crisis teams with their work. We're a supportive bunch and like to have a giggle!
Job details

• Monday to Friday 8am-4pm / 9am-5pm


• Where we're flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.


• We primarily deliver our support virtually, but we do spend time at the NHS crisis team office and out and about across County Durham and Darlington depending on the customer needs.


• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.


• You'll need an Enhanced DBS check done and we pay for that.

A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What's in it for you?

• 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!


• Colleagues really matters to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.


• Learn more about our benefits on our website.

Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.