Support Coordinator - Social Care

Want to be part of a team that really cares and empowers you to help change customers lives for the better? As our Support Coordinator, you'll be at the heart of supporting our customers who have complex needs; mental health, learning disabilities and autism, to develop their skills to live more independently in the community. You'll make a big difference each day as you help customers achieve their hopes and aspirations. Amazing we know!
Typical day as a lead Support Worker (known by us as Coordinator)
Creating support plans with your customers (and coordinating other support plans for the service).
You will empower customers to develop independent living skills they need, to successfully move on (if and when ready).
You will offer support so that customers are able to live fulfilled lives in the community with a package of support.
Working closely with external agencies so that there is a seamless approach to support.
Carrying out risk assessments, support planning, goal setting and regular reviews.
Support clients with housing benefit applications and ensuring that our clients are in receipt of the correct benefits.
Supporting with any tenancy related issues reporting repairs, contacting utility companies etc.
Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for a Top 10 Great Place to Work in the UK!
You bring
Passion to support our customers to live their best life, working collaboratively with an eye for detail.
Experience of creating person-centred support plans and supporting colleagues with this.
Experience of coordinating and assessing customer referrals.
The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
Experienced in safeguarding, risk assessments, confidentiality and data protection.
IT skills: It's important that you are technologically savvy (or at the very least not a technophobe!)
Our team
Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home!
Job details
Where we're flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
Work pattern, you will work on a rota, with a variety of shifts, including weekends and Bank Holidays.
There will be aspects of lone working however we do get together regularly in Central Newcastle for a team catch up.
Hold a valid, clean driving licence, with a vehicle insured for business purposes. (We will reimburse any expenses).
You'll need an Enhanced DBS check done and we pay for that.
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What's in it for you?
34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!
Colleagues really matters to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Learn more about our benefits on our website.
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don't delay or you might miss out.
Finally, do let us know if there's anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Permanent, full time (37.5 hpw) Based on rota. To be flexible to work shifts sleep ins or waking nights, including weekends and Bank Holidays.