Support Medical Secretary Ophthalmology

Post Title: SUPPORT MEDICAL SECRETARY Pay Band: Administrative & Clerical Band 3 Hours: 37.5 Contract: Fixed Term (Secondment) Location / Department: Ophthalmology Department Accountable to: Directorate Manager Reports to: Office Manager, Directorate Support Officer, Ref: 2821 Key Working Relationships: Internal: Consultants, junior medical staff both inside and outside the department, other health professionals, nursing staff, administration staff, medical secretaries and receptionists. Management Team. External: General Practitioners, other hospitals, patients and relatives, Opticians/Optometrists, Diabetic Retinopathy Screening Programme Risk Assessment: Works with display screen equipment for prolonged periods. Works with audio translation machines Involves manual handling activities Job Purpose: To provide an effective and efficient Support Medical Secretarial Service to the Countywide Ophthalmology Directorate, for Nurse Practioners, Consultants and Associate Specialists in
relation to their clinical duties. ey/ General Duties: 1. To provide a personal assistant and support medical secretarial service to the senior Medical secretaries and Consultant and other medical staff in relation to their clinical duties. 2. Inform all relevant staff of reduced/cancelled clinics/theatre lists with regard to consultants and junior doctors planned or emergency absence. 3. To undertake medical audio/copy typing duties including outpatient letters to General Practitioners operation notes and letters, discharge summaries and other official correspondence, including self-generated non-routine correspondence if required. 4. To deal with day-to-day incoming mail, assigning priority and/or taking any necessary action without reference to consultant staff if necessary. 5. To make arrangements for appointments for patients/relatives and emergency visits as required. 6. To respond to enquiries from GPs, other Health Service personnel, patients and relatives 7. To provide statistical
information for Consultants and the Directorate Management team as and when required. 8. To deal with administrative and secretarial aspects of Consultants management, educational and professional advisory commitments. 9. To participate in the collection and transmission of information to enable the Directorate to meet its objectives. 10. To participate in the use of IT and to provide IT support to colleagues. 11. Training/Supervision of temporary and new staff within the office. 12. To cover, as is practical, Medical Secretary colleagues 13. To abide by the Patient Access Policy and RTT Pathway targets. 14. Monitor stationary and order relevant stationery as and when necessary