Support Officer Private Rented Assistance Scheme

As Support Officer - PRS at Nottingham City Council within housing Solutions, you will play a crucial role in preventing homelessness and supporting citizens facing housing difficulties within the private rented sector. Your responsibilities will including providing administrative support, offering advice and assistance and ensuring that Housing Benefit and Discretionary Housing Payments claims are processed effectively. By actively promoting this vision, you will contribute to the well-being of our citizens and success of Housing Solutions.

• Ability to write letters and produce reports
• Commitment to providing a high quality customer focussed service
• Practical knowledge of IT Systems including a variety of software packages, the aptitude to learn new systems as required and an enthusiasm to maximise the use of IT systems to produce analysis and improve outcomes
• Ability to monitor and track performance data
- A DBS enhanced check for a regulated activity is required for this post.

We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more… Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
• You can read more about the different benefits offered to colleagues working for Nottingham City Council here.