Support Programmer

In partnership with the development and support managers, the team takes direction for all aspects of their development technology practice. Support duties You will contribute to the design and support of the solutions to allow the company to deliver timely and appropriate customisation and training to end users that meet or go above and beyond. This requires good analytical skills to diagnose support issues and prepare a resolution with appropriate code changes as well as understanding the requirement for new functionality. Other ad-hoc support duties : Software Development - The incumbent will document and adhere to standards and methodologies to drive consistency throughout the team and products. You'll ensure we utilise the core components and features to meet requirements and identify shortcomings and potential solutions for development. Implementations - provide technical support to product specialists for new installs and upgrades for existing clients. This will include

• Minimum of 5 GCSEs at grade C or above or equivalent to include Mathematics and English.
• Degree in a science based subject
Experience : Demonstrates strong programming expertise, with the ability to execute a wide range of programming activities with minimal direction. Ability to evaluate and recommend improvements for software effectiveness. Working to agreed quality standards. Proactive and highly organised with strong time management and planning skills. Ability to communicate optimally with staff across the Business, Support and Development teams. Ability to understand the importance of and adhere to confidentiality in handling client and patient personal data. Competencies : Communication Communication
• People & Personal Development
• Team Work
• Customer Focus / Results / Excellence
  
  In addition to salary, we work flexibly and provide 25 days holidays, excellent family friendly benefits such as attractive employer pension contribution, life assurance, income protection and private medical.
With Waters, there are plenty of opportunities for you to grow, develop and contribute. We're actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We aim to build an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences and recognise the importance of teams reflecting the communities they serve. We can make reasonable adjustments to our interview process according to your needs. We are proud to offer our employees the opportunity, where we can, to work flexibly.