Support Services Administrator

Thousands of people affected by pancreatic cancer receive help from us each year - talking to us on our nurse-led Support Line, interacting on our Forum, or using our clear and accessible information. And now we have a brand-new role supporting our Support Services and Information teams. Come and join us - help us become even more efficient and effective! This is a varied, part time role reporting into the Senior Support Services Manager but working across and with multiple teams. Some of what you'll be doing will involve:

• Arranging meetings, conferences and training
• Supporting the team with our digital channels, including our website, social media and online shop
• Updating key spreadsheets and databases
• Assisting with improving our processes
  
  We're looking for someone who loves a process, can't help but get the details right and is constantly learning and improving. Do
you have…
• Good written and verbal communication skills?
• Experience of administration and data entry?
• Problem solving skills and the ability to use your own initiative?
  
  Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too
long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:
• Courageous
• Collaborative
• Compassion
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values. At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices. We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector. Safeguarding PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.

This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.