Support Technician AV

While ostensibly based at Wimbledon College of Arts you will be required to have flexibility to support the delivery of academic learning activities within our lecture theatres, seminar spaces and studios, working to a rota across our three colleges (Camberwell, Chelsea, Wimbledon) to ensure operational delivery as required.

This is a full-time, site-based role which may on occasion involve some flexible working to support after-hours on site events.

You'll provide responsive on-demand, in-person assistance to staff, supporting them in their use of AV hardware and software for teaching, remote learning, lecture capture and live streaming.

With relevant qualifications to degree level or above and/ or equivalent industry experience and certification (Avixa CTS), you'll have Audio-Visual support experience as an AV technician in a higher education or enterprise environment.

You'll be able to demonstrate significant experience of working in a busy customer/ client facing role, where you provided technical support for professional AV hardware and software solutions. Recognised AV industry certification would be an advantage.

You'll have gained knowledge of professional integrated audio-visual solutions and related software and will be looking to develop your skills in sharing this knowledge in supporting colleagues. You'll have a strong working knowledge of common switching, distribution, audio and video solutions - preferably Extron, QSys and AMX.

You're able to install and operate a wide range of AV equipment confidently including IT, projection, presentation, audio and camera equipment. Additionally, you'll be capable of accurate fault-diagnosis, maintenance, testing & repair as appropriate. Some of these tasks involve working at height.

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities - UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We're made up of all types of people, coming together in London, the world's creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world's most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.