Support Worker

Reporting to: Assistant Team Leader

Overall Purpose

The aim of this post is to enable people with a wide range of complex needs, including severe and enduring mental health problems/learning disabilities/substance misuse issues and anti-social behaviour, to live as independently as possible within the community.

The Role

To work flexibly as part of a team. The role is to provide a service of support, advice and advocacy in such a way as to develop personal choice and autonomy and to assist users of the service to develop a lifestyle which promotes their good physical and mental health.

Main Responsibilities

To form caring relationships and to respect the client's dignity and rights at all times.

To encourage participation in all aspects of the service, including the organisation of individual and group activities.

To assist users of the service in claiming welfare benefits, as appropriate, and seek to maximise funding.

To assist service users in maintaining a reasonable standard of health and safety in their accommodation and to promote awareness of these issues.

To assist in keeping the accommodation in good condition and to promote a reasonable standard of domestic management.

To promote advice on housing needs and rights and assist service users when moving, if appropriate

Liaison

To act as an advocate for service users e.g. on welfare rights issues, attending case conferences, helping to resolve disputes, assisting in negotiations with housing providers etc.

Research and maintain awareness of a wide range of services and opportunities which may interest users of the service

Where appropriate, to assist service users in selecting and accessing resources such as legal services, training and employment opportunities, leisure and educational services health services and expert welfare advice rights.

Administrative Tasks

Maintaining proper written documentation relating to service users and project records e.g. petty cash in accordance with Mavam Supported Housing practice.

To submit accurate claim and record forms as required by the appropriate deadlines e.g. monthly timesheets and mileage forms.

Other Duties

Duties may be reviewed from time to time, in accordance with the needs of the service users and the requirements of the company

Mavam Supported Housing was rated excellent in our 2024 PAMMS audit completed by Suffolk County Council, which places us in the top 5% of providers in the Eastern region for quality of service.

Mavam are actively supportive of their employees own personal development by providing key training opportunities. All of our management team have been supported throughout their careers to enable them to progress from Support Worker to management positions.

Salary: £25,585.30 per annum to £27,145.30 per annum (OTE including x1 sleep-in per week)

Hourly rate: £11.45 to £12.25

Enhanced Overtime Rate: £12.88 to £13.78 Per Hour

Sleep-in: paid at £62.65 per night.

Full-time shift pattern: 37.5 hours per week plus 1 sleep-in

5 days per week (Monday to Sunday) on a 4 weekly rolling rota

Shift hours: 7.5 hours to 10 hours (Common shifts: 9:00am - 5:00pm, 7:00am - 3:00pm,11:00am - 7:00pm, 2:00pm - 11:00pm and then sleep-ins start from 11:00pm - 7:00am), Joining Mavam as a Support Worker will bring the following benefits to you:

• Fully paid comprehensive training and induction


• The opportunity to study a nationally recognised qualification


• Career progression and internal opportunities


• Discounted Gym Membership


• Overtime is available


• Staff pension scheme


• Death in service life cover (Life Insurance)


• Company events and the opportunity to be involved in Charity events


• Free Parking


• Refer a friend scheme payment


• Fully funded DBS checks


Please note we do not have the licence to apply or take on visa sponsorships.

We look forward to hearing from you! :)

Job Types: Full-time, Permanent

Pay: £25,585.30-£27,145.30 per year

Shift:

• Day shift


Application question(s):

• Mavam Supported Housing do not provide Visa Sponsorships. Please can you confirm that you do not require a sponsorship to work.


Work authorisation:

• United Kingdom (required)