Support worker

We're looking for two kind, compassionate and resilient Support Workers to join our Learning Disabilities service in Hertfordshire., Oakview is a supported living project for 10 customers with mild to moderate learning disabilities. It provides a 24/7 support service, with an emphasis on choice and control for customers, enabling them to achieve greater independence, improved quality of life and integration into the wider community. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. This includes providing personal care, domestic duties, emotional and social support in a person centred way. Staff will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. The service is staffed 24/7 and all staff is required to cover at least one sleep in a week. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: - If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate - Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation - Participate in the support planning and risk management, as facilitated by the lead Support Worker - Carry out security duties to ensure the safety of the customers and premises - Monitor the CCTV throughout the shift - Enable customers to make full use of community facilities by providing support as directed - Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities - Report any observations relating to customers welfare - Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements - Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times For the full list please see our website. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead, We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

Exudes a warm friendly presence and open behaviour - Prefers working as part of a group or team - Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement - Flexible - Open to feedback and self development - Has a practical and logical mind and is naturally well organised - Thrives on change and enjoys dynamic diverse environments - Is confident with high levels of self-esteem - Is respectful, articulate and sensitive in style of communication - Is motivated towards excellence and improvement of personal performance with a can do attitude - Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement - Ability to cope positively with challenging and diverse behaviour What you'll bring: Essential: - NVQ Level 2 or equivalent or experience within charity/social care sector Desirable: - Experience in working with people with Learning Disabilities and Autism

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.