Support Worker

To provide person centred support to customers at Oakland Village, reporting any safeguarding concerns in line with policy and procedure. To support customers with life skills and empower them to make a positive contribution to society and become self-sufficient; this includes recording case studies that reflect achievements of outcomes.
Key Responsibilities;
+ Proactively approach the promotion of traditional values, demonstrating pride in the work and service delivery.
+ To ensure the health, wellbeing and safety of vulnerable adults, young people and children in line with Safeguarding regulations.
+ Attending all training courses and delivering on the outcomes.
+ Providing a flexible, responsive service which operates in a timely and person-centred manner
+ Signposting customers to relevant sources of information, support, guidance and advice
+ Effectively working in partnership with external agencies for the benefit of customers
+ Completing and following clear risk assessments, and adhering to the organisations Health and Safety Policy
+ Completing and maintaining accurate records in line with the requirements (including detailed support plans, risk assessments and regular checks)
+ Ensuring all service delivery is non-judgemental and is delivered in line with equality and diversity requirements
+ To ensure the health, wellbeing and safety of vulnerable adults, young people and children in line with Safeguarding regulations. Play an active role in working flexibly to support the service as and when necessary
+ Attending all training courses and delivering on the outcomes
The benefits;
+ 34 days annual leave, plus the option to purchase up to 5 additional days
+ Birthday leave
+ New Home leave
+ Life assurance (3 x salary)
+ Employee Assistance programme
+ Employee Wellbeing programme
+ Flexible Working options, All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.
All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.
Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).

We are looking for individuals with relevant experience in providing specialist support that may and will cover a range of activities:
+ A working knowledge of legislation regarding delivering support to vulnerable people
+ Experience of working within a busy support environment
+ Experience of keeping accurate and compliant records
+ Experience of working with Microsoft applications, + Experience of working with multi agency partnerships

Trident Group has over 60 years' experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.
The Group consists of;
+ Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance
+ Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.
Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development.
We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.
By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do.
As a Disability Confident Committed Employer, we have committed to:
+ ensure our recruitment process is inclusive and accessible
+ communicating and promoting vacancies
+ offering an interview to disabled people
+ anticipating and providing reasonable adjustments as required
+ supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
+ at least one activity that will make a difference for disabled people