Support Worker

Essential Experience: Complex care needs, PEG feeding and supporting a person through waking nights Desirable: Experience working with adults with complex care needs and an interest in therapy and the participation of activities Pets: 1 dog but it lives within the family home on the same site (adjacent to the client) Accommodation (while on duty): Fully adapted family home. Interviews Week Commencing: Interviews will happen on a rolling basis. This advert will close when sufficient applications have been received. Please apply as soon as possible to ensure that your application can be considered. Start Date: ASAP (subject to satisfactory employment checks) Our client is a young man of 24 with physical and developmental difficulties. He lives with his family in an adapted house and is totally dependent on others for all his needs. He currently has a gastric feeding tube in place. He communicates by a variety of movements and facial expressions. He is cared for in a 2:1 ratio as he cannot be left unattended at any point in time. Each shift is twelve and a quarter hours, and the support worker will be working with a colleague. There is CCTV in place in the property for safety reasons. This role requires working principally with the client's family and Case Manager to:

• Support the client and ensure his wellbeing at all times
• Follow the client's routines, as prescribed by the family, and take part in discussions about developing or improving the structure of the client's schedule
• Respect confidentiality at all times
• Maintain any physio/OT or other programmes put into place by professionals and/or the family
• Be aware of any changes in the client's usual health, functioning or behaviours and notify the family immediately
Occasionally, additional duties may be requested by the family or Case Manager on behalf of the client. All staff will be required to carry out domestic tasks as required, be aware of the house rules and complete recording sheets and other documentation for the client and his family. Other duties will include giving feed, water, and later, medications via the gastric tube and administering personal care. Support staff should be dynamic, motivated, creative and aim to engage the client in all areas of his daily routines, as well as facilitate his therapies and leisure time in a fun and active way. The client enjoys a lively and animated atmosphere. This is an excellent opportunity for a dedicated person to join a dedicated home care team and develop existing skills and support this very special young man. A truly rewarding role for someone who is able to communicate effectively and an ability to work with patience, tact, understanding, warmth and compassion. Pay and Benefits:
• £16.16 per hour for all shifts and rising with pay increments
• Incremental pay rises in place as described above
• On-going training & support provided
• 5.6 weeks annual leave pro rata
• Free DBS check
• Pension (subject to qualifying status)
In order to promote continuity of our high care standards, you will be offered:
• Induction,
• Relevant training opportunities (including The Care Certificate),
• Regular clinical supervision/review meetings,
• On-going support from a dedicated Case Manager and HR department
Safeguarding ILS is committed to safeguarding and promoting the welfare of our Clients within the activities we undertake, and ILS expects all our Clients' employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:
• Proof of eligibility to work in the UK;
• Satisfactory references, including your last employer;
• An enhanced Disclosure and Barring Service (DBS) Certificate. A conviction will not necessarily prevent you from being employed., Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.
If you are successfully recruited, you will be employed directly by our client. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.


• NVQ Level 3 (or equivalent) or experience in care is essential
• Experience of caring for someone with physical and learning disabilities.
• Experience of working with family members and clients is desirable.
• Experience of working in a special education facility is desirable.
• Experience of Physiotherapy, Occupational Therapy and Speech and language therapy is preferable.
• Training in managing a PEG, and epilepsy is preferable, but training can be provided.
• Must be able to work with specialist equipment (training will be provided). A Handling Management Plan is available and is designed to reduce the risk of handling injuries, but you may be required to bend, kneel, squat, push or pull.
• Confident and comfortable working in the client's own home and sensitive to the needs and wishes of him and his family
• Can demonstrate commitment and passion for meeting our client's needs
• Can demonstrate empathy and understanding in an appropriate and professional manner
• A team player who understands the importance of feedback to qualified members of the team
• Can develop productive and professional relationships with others
• Actively creates an inclusive environment respecting diversity
• Good organisational skills who can adhere to standards and quality requirements
• Friendly, approachable with a proactive and encouraging approach
• Experience with PEG feeding
• Punctual, patient, reliable and trustworthy
• Can maintain an excellent level of confidentiality
• Good verbal & written communication skills and IT literate
• Able to think creatively and to use initiative
• Willingness to work flexibly and cover shifts, sometimes at short notice
• A full driving licence (endorsements to be disclosed)
  
  ILS Case Management is the UK's leading independent nationwide Case Management company.
When a person's life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards.