Support Worker - Sexual Health

The post combines front of house roles , such as meeting and greeting and client registration , support tasks, such as stock organisation and clinic set up and close down, and back of house clinical support including assisting with clinical procedures and acting as a chaperone. Clinical tasks and delivery of health promotion/ information sessions in various clinical and non-clinical environments.
The post involves the use of the electronic record system, assisting with specimen preparation, set up and cleaning of equipment and checking clinical areas and equipment in line with Health and Safety and infection prevention policies.
The post holder will be supported by both a first line manager and an allocated clinical supervisor to ensure the provision of adequate training for additional development and appropriate delegated clinical intervention.
The post holder will be required to participate in a rota to cover the Saturday sessions as part of contracted role., + To accurately record and amend client information to acceptable data quality standards using the manual systems in place and any new electronic systems as they are introduced. Undertake general administration as directed
+ To ensure that the all operational areas are tidy at all times
+ To liaise with clinical and other staff both virtually and directly as required to ensure the smooth running of the centre and to understand the importance of team work
+ Support communication and cross team working with other teams in sexual health network
+ To ensure that telephone queries are dealt with promptly and efficiently, and relay messages to staff accurately via electronic and direct methods
+ To participate and assist in evaluation and feedback
+ To attend team and departmental meetings and actively participate in service improvement
+ To assist clients requiring interpreting and other language and communication support by arranging specialist service intervention, for example interpreting service
+ To act as chaperone during intimate procedures
+ To work with line manager to establish evidence of development in accordance with department support worker competency record and actively engaging with competence reviews and follow-up
+ Participate in results management process under direction of clinician
Development of skills and competence
+ To demonstrate and distribute condoms to clients using the Provide eC- Card protocol on satisfactory completion of relevant training
+ To undertake appropriate training linked to the development of protocol led clinical tasks as directed by supervising clinician and apply to practice:
+ Phlebotomy
+ Asymptomatic STI testing and test of cure
+ Microscopy
+ Pre long acting reversible contraception consultation
+ First level telephone triage (Intelligence Centre support)
+ Medication administration support
+ Vaccination, + If you wish to contact the Recruiting Manager about the vacancy/role or for feedback after interview, their details are provided within the advert.
Checking progress on your application?
To check progress on your application, please log into your TRAC account. We aim to keep you updated on the status of your application as soon as we can.
Closing Date
Provide reserves the right to close this vacancy at any time or bring forward the closing date should it have an overwhelming response. We therefore encourage an early application to ensure consideration for this post.
Professional UK clinical registration required for the role?
If we require you to hold UK professional clinical registration to undertake a role we appoint you to, Provide will pay for your registration during the first year of your employment.
COVID-19 Vaccination
Provide CIC continues to encourage all colleagues to ensure they have been double vaccinated and received a booster vaccination.
We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families.
Anti Fraud
Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.
Disability
If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the HR Services Team on 0300 3030 2661 or [email protected].
Work Trials
Please check with your local Job Centre Plus to see if you are eligible for a Work Trial. If you are interested in trying this job first, please contact the HR Services team and we can help you make the arrangements with the Job Centre and the Recruiting Manager.
We are committed to equal opportunities, flexible working practices and the National Living Wage.
Successful Applicant:
You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre-employment appointment with the Recruitment Co-Ordinators.
The information that you provide will be treated confidentially. If you fail to provide all of the information, Provide may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.

This is an exciting time for the service, and we are looking for forward thinking innovative team members. The Integrated Essex Sexual Health Service gives a chance to work in a team environment, delivering a high standard of evidence based integrated sexual health practice. Demonstrate good communication and interpersonal skills with service users and all health care staff

Working for our organisation
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.