Supported Housing And Temporary Accommodation Officer

We are looking for a Supported Housing And Temporary Accommodation Officer this role will be: HA9 0FJ The right candidate will:

• To provide a comprehensive housing management service to the Supported Housing and Temporary Accommodation portfolio, within defined policies and procedures and in accordance with agreed performance standards, ensuring a high quality customer service is provided at all times.
• To collaborate with adult social care team, care providers, property services, and housing needs team in providing a robust and effective service to Supported Housing and Temporary Accommodation residents, including supporting clients in extra care housing.
• Manage case work effectively to ensure residents living in this portfolio are able to sustain their tenancy.
• Provide on site support for all housing management issues for key sites including Knowles House.
• Complete quarterly property inspections with handy person or as directed by line manager, ensuring recorded defects are rectified within agreed time scales.
• Address any issues such as ASB or neighbour disputes using established policies and processes within Brent Housing Management and liaise with supporting team such as legal where necessary.
• Work closely with care providers, adult social care, and housing needs team, and other agencies to ensure clients are able to access a full range of services and support.
  
  Experience of working in supported housing / housing related support environment is desired (e.g. sheltered housing and/or extra care)
• Experience of working in housing related or similar customer facing area, or studying a housing related subject.
• Knowledge of housing legislation in particular an understanding of Landlord and Tenant law, supported housing and basic homelessness legislation.
  
  I am currently representing Brent Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate of 19.95 which is negotiable dependent upon experience.