Supporter Care Administrator

This is a full-time role which requires an experienced administrator with CRM experience (Raiser's Edge) to work closely with the Head of Individual Giving, along with supporting the wider fundraising team., Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

· be responsible for the administration of voluntary income and volunteer administration, ensuring donations are efficiently and accurately identified, recorded and acknowledged, and for the day-to-day management of the volunteer database.

• have the ability to work with a high level of accuracy and attention to detail.


• have good organisational skills and the ability to prioritise workload.


• be professional and a hard-working team player who can remain calm under pressure.


• have excellent written, communication and IT skills along with experience of CRM databases.


• be the lead contact for the coordination of some database projects for the fundraising operation, such as the administration of gift aid claims and coordinating data relating to appeals or volunteers.


• support the fundraising team by providing other administrative support as required.
  
  Child Bereavement UK helps children and young people (up to age 25), parents, and families, to rebuild their lives when a child grieves or when a child dies.