Surgical Simulation Senior Administrator | Lancashire Teaching Hospitals NHS Foundation Trust

You will manage the day to day coordination of the Surgical Simulation programme for the Health Academy at Lancashire Teaching Hospitals NHS Foundation Trust, providing a high quality and efficient administrative service that meets the needs of the delegates, course leads and Health Academy. Key to this role will be the effective planning and coordination of a range of Surgical Simulation events, from small local trainee ups killing to large Royal College franchised courses. You will be expected to provide customer service that is flexible and be able to resolve queries quickly whilst providing a solution focused service at all times. The role is based within Health Academy 3 at Chorley Hospital within the Events admin office alongside the dedicated Surgical Skills classroom. The role also involves liaising closely with the consultants, faculty and the delegates as well as the Simulation and Resus Team lead and Clinical skill tutors. We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria. Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns. You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path alongside other multi disciplinary teams. You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of. For the full job description please see the attached document.

• Assist with the compiling and maintenance of the course calendar.
• Utilise a SOP for each course and update / enhance as required.
• Set up links for course payments and deal with payments and refunds.
• Utilise and update forms for course bookings, registers and course feedback. Update and improve as required.
• Create copies of course booklets , resources as stipulated in SOP's.
• Organise catering and refreshments for courses.
• Keep accurate and reportable records of all course activity, delegates, faculty and income and expenditure.
• Advertising of courses will be circulated internally and externally and will be visible on the Health Academy social media platforms and websites.
• Ensure faculty receive course information including links to associates teaching materials and pre course information in a timely manner.
• Shortfalls in delegate numbers will be identified in a timely manner and the Team will be made aware of delegate numbers at a matter of course.
• Raise orders using the Trust e-proc system.
  
  An opportunity has arisen for a highly motivated individual to join our small team as an Administrator working in the Health Academy at Chorley Hospital.
We are looking for an enthusiastic, and resourceful individual with a can-do approach to join our team. You must have excellent organisational and IT skills and possess good attention to detail. You should be able to demonstrate strong interpersonal and communication skills, with a positive customer service approach.