Switchboard Administrator

Join our Admin Services Team at Avon Fire & Rescue Service, where you'll be managing non-emergency enquiries, both internally and externally. You'll create and maintain essential process guides, coordinate postal activities, and ensure seamless administrative support across departments. Plus, you'll master our reprographic equipment, manage office supplies, and assist in continuous improvement projects, all while supporting our Project & Administration Manager. This is an exciting opportunity for someone at the beginning of their career or would has experience in administration.,

• Effectively manage AF&RS's non-emergency internal and external enquiries via telephone, email and in person.


• Develop and maintain accurate process guidance notes for the role.


• Coordinate postal activities on behalf AF&RS staff.


• Carry out administrative duties as necessary to maintain continuity of service and to meet organisational deadlines. This includes ad hoc project support for Administration Services or other departments.


• Operate the full range of reprographic equipment, including photocopiers, printers, and binding machines, and assist employees in using these facilities.


• Order office supplies as requested.


• Support the Project & Administration Manager with the continuous improvement of administration services.


• Carry out any additional responsibilities as reasonable and appropriate, as agreed with line manager.
  
  Would you like to play a key role in managing enquiries, coordinating administrative tasks, and driving continuous improvement in a vibrant team environment?
  
  25 days annual holiday (plus public holidays) rising to 29 days after 5 years, and 30 days after 10 years of service


• Local Government Pension

- Defined Benefit Scheme

• Electric Vehicle Salary Sacrifice Scheme


• Cycle to Work scheme


• Welfare and Wellbeing services


• Staff Engagement Groups


• Access to Medical Intervention Scheme


• Access to

Blue Light card
with offers online and high street discounts

• Use of the multi-gym, sports hall, restaurant, free parking and beautiful open surroundings at our Headquarters in Portishead