System Administrator CareFlow & Winscribe

An exciting opportunity has arisen to work as a System Administrator within the Digital Services Systems Team.

We require a highly motivated and enthusiastic person to join the CareFlow System Team based at the Queen Elizabeth Hospital. As part of the team, you will be responsible for the day-to-day operational, administration and end user support of the CareFlow and Winscribe systems.

There will be plenty of opportunities for career development with exposure to the wider health community and local and national initiatives. The post would be ideal for someone looking to move up in their career to extend and consolidate their range of computer skills and systems knowledge., The post holder will be part of the CareFlow and Winscribe Team and will be involved in day to day system management and maintenance. This includes managing user access requests, training, and giving support and guidance on all aspects of the systems.

You will play a key role in assisting with system upgrades, making sure full end to end system testing is completed. A flexible approach to working arrangements is required to be able to meet service needs, which may include working evenings, early mornings and weekends if the project requires.

Experience of change management and delivering training programmes is essential. You must have good interpersonal and communication skills, as well as a sound working knowledge of acute NHS information systems, data collection and validation. Knowledge of NHS Data Flows and NHS Data Definitions would also be an advantage.

You will be joining a team of 4 other System Administrators who are responsible for managing the CareFlow and Winscribe systems, supported by an information assistant. The team are dedicated to ensuring high quality support and guidance is given for all our system users.

We work closely with our Clinical Systems Team colleagues as well as many other teams across Digital Services and Digital Transformation to continuously improve our services across the Trust, supporting clinicians, system users and services for patients.

Gateshead NHS Foundation Trust provides a range of hospital and community health services. Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for our patients.

As a group we employ around 4200 staff and in the annual survey for NHS staff, we consistently rate highly as a place people would recommend others to work. In the most recent survey, 72% of our staff said they would recommend working at Gateshead.