System Coordinator

We are looking for a motivated and detail-oriented System Coordinator to join our team in supporting the Telford & Wrekin Borough Council's grounds maintenance and street cleansing service. This role will be integral in managing our system, ensuring client and public enquiries are handled efficiently and that key performance indicators (KPIs) are met to avoid financial penalties.

You will work closely with the contract management team to monitor, allocate, and ensure the timely completion of tasks. You'll also play a key role in coordinating work schedules and resources to help deliver a high-performing contract that meets client objectives.

• Familiarity with scheduling best practices, strong IT skills (Outlook, Word, Excel), analytical ability, attention to detail, and effective communication skills. Knowledge of Brightly Software's Confirm system is a plus, but training will be provided.


• Ability to meet multiple deadlines and handle conflicting priorities while ensuring accuracy in recording and reporting information.


• Hardworking, adaptable, and self-motivated with a problem-solving attitude, embracing new challenges with a positive mindset.


• Highly organised, with excellent verbal and written communication skills, able to engage across various channels and with diverse stakeholders., Disability Confident

About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive.

What we offer

• Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship.


• Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals.


• Meaningful impact: Contribute to projects that make a real difference in the community and environment.


• Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times., We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.


At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK.

Grow with us, and together we'll create a greener future for all.


• Annual leave: Up to 25 days holiday plus bank holidays.


• Family-friendly policies: Enhanced maternity and shared parental leave.


• Health Care Cash Plan: Private health and insurance cover opt in.


• Employee Assistance Programmes: Support for personal and professional challenges.


• Voluntary benefits: Discounts on retail, holidays, gym memberships, and more.


• Financial wellbeing support: Resources to manage your finances.


• Competitive pension scheme: Secure your future.


• Recognition schemes: Colleague of the month and annual awards.


• Volunteering policy: Two days per year to support a cause of your choice.


• Mental health support: Comprehensive resources and support.