System Engineer - RUN

Are you experienced in supporting and maintaining IT systems? Would you like to work for an organisation that is making a real difference in our natural world? The RSPB is currently recruiting for a Systems Engineer within the Technology Operations Run team to support our existing line of business systems.

What's the role about?

As a Systems Engineer within the Technology Operations Run team, you will work to support and leverage value from our existing line of business systems, services, and infrastructure, along with supporting the more tactical demands of the Customer Service Desk in a second or third-line support capacity.

You'll be partnering with business owners, product managers and project managers to advise how best to utilise existing systems and working alongside colleagues in the Change team to ensure the seamless transition of stable platforms and services into the live environment.

Above all else, you'll be an advocate for saving nature. Nature is in big trouble - the climate crisis and loss of habitat are pushing some of our best loved species towards extinction. We won't let nature fall silent. This role is your chance to make real change possible. What do you say?

Benefits

• To be a part of the largest nature conservation charity in the country, consistently delivering successful conservation, forging powerful new partnerships with other organisations, and inspiring others to stand up and give nature the home it deserves


• 34 days of annual leave (includes bank holidays)


• Employee volunteer day with charity or organisation of choice


• Up to 4 weeks Sabbatical opportunities after 5 years of service


• Life Assurance


• Pension


• Toil and Flexible/Hybrid Working.
  
  Proven experience in a networking/IT environment and an excellent understanding of networking fundamentals


• Experience in monitoring/configuring/maintaining networking infrastructure (in particular Aruba, Cisco, Linksys)


• Skilled in developing and maintaining documentation relating to network configuration and network mapping processes


• Experience of supporting and maintaining systems in a Microsoft client/server environment. You will have sound knowledge of MS operating systems and the assorted services that a typical domain uses (DNS, Active Directory, SCCM, SCOM, DHCP, Group Policy etc)


• Knowledge of incident, problem and change management and continuous improvement in an ITIL environment


• Experience of supporting, administering, and maintaining systems within Azure and Microsoft 365 stack (SharePoint Online, Teams, OneDrive, Exchange Online, Azure AD etc).


• Experience of supporting business applications (Finance, HR, CRM etc.)


• Ability to contribute to the development of a knowledge base and document best practices as well as being able to communicate effectively with our user base.


• Good communication, interpersonal, analytical, and problem-solving skills.


Desirable experience:

• Experience of integration technologies (ETL, automation, Flow, PowerApps, LogicApps, Abinitio, FileTrain)


• Experience of reporting technologies (PowerBI, SSRS) and/or MS SQL


• Experience with Azure SaaS and PaaS technologies (App Insights, Infrastructure Insights, Azure Governance)


• Experience of infrastructure technologies (VMWare, vSphere, HPE Nimble, Arcserve UDP, Citrix, SUSE Linux experience would be a bonus)


• Experience of working on projects, either leading small deliveries or as part of a larger team.


• Experience of monitoring systems and applications, setting measures and managing performance.


• Experience with different VOIP systems (Teams Calling, Avaya)
  
  This is a Permanent/Full-Time role working 37.5 hours per week.