System Subsidy Control Team Manager LBHF619218

Job Details:

Salary range: £59,772 - £62,922 per annum
Work location: 145 King Street, London, W6 9XY
Hours per week: 36
Contract type: Permanent. The start date for the role will be March 2025
Vetting requirements: DBS Basic Check
Closing date: 29 November 2024
Interview date: 10 and 12 December 2024
Contact details for an informal discussion: Ashley Bryant, Interim Director Resident Services, at # Brooksmith, Assistant Director of Benefits, at # the role

We are seeking a dynamic and experienced System, Subsidy & Control Team Manager to join our Revenues & Benefits team. This role is pivotal in managing our IT systems that support Revenues, Benefits, and Discretionary Benefits functions. You will lead a team responsible for the integrity of financial controls, system implementation, development, testing, maintenance, and support.

Key Responsibilities:

-Oversee the provision and management of IT systems for Revenues and Benefits.
-Ensure the integrity and accuracy of financial controls and government returns.
-Lead digital transformation projects and collaborate with the Digital Services Management team.
-Manage outsourced contracts and relationships with third-party suppliers.
-Monitor and proactively manage housing benefit subsidy and statutory reporting requirements.
-Coordinate system upgrades and patches in partnership with Digital Services.
-Provide leadership and support to the team, ensuring high performance and compliance with council policies.
-Responsible for completing complex statutory government returns for Council Tax, Business Rates, and Housing Benefit, including but not limited to CTB1, QRC Returns, NNDR1 & NNDR3, Subsidy Claim, and DHP Returns.
-Ensure accurate and timely submission of all statutory returns, safeguarding and maximizing housing benefit subsidy.
-Work closely with the section 151 officer and Chief Accountants to forecast revenues and manage budgetary implications.
-Lead the team in running year-end and main billing activities for Council Tax, Business Rates, and Housing Benefits databases.
-Provide leadership, motivation, inspiration, and support to the team.

About You:

-Degree level education or equivalent experience in an Academy Revenues and Benefits IT Support System Environment.
-Proficient in IT systems for reporting, including QBF SQL or equivalent.
-Experience with complex Enterprise Document Management Systems and completing statutory government returns.
-Extensive knowledge of Capita's Academy System for Revenues and Benefits is essential.
-Strong skills in managing IT systems, including upgrades, patches, and year-end activities.
-Experience in contract management and working with senior finance colleagues.
-Ability to lead and inspire a team, manage performance, and ensure compliance with policies.

Please refer to the
Role Profile for more information about this role.

Our People Values:

How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE.

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

If you would like to discuss any adjustments or request the application form in a different format, please Apply at resourcing-peopleandtalentlbhf.gov.uk or by post to The Town Hall, King Street, Hammersmith W6 9JU

Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Degree level education or equivalent experience in an Academy Revenues and Benefits IT Support System Environment.
-Proficient in IT systems for reporting, including QBF SQL or equivalent.
-Experience with complex Enterprise Document Management Systems and completing statutory government returns.
-Extensive knowledge of Capita's Academy System for Revenues and Benefits is essential.
-Strong skills in managing IT systems, including upgrades, patches, and year-end activities.
-Experience in contract management and working with senior finance colleagues.
-Ability to lead and inspire a team, manage performance, and ensure compliance with policies.

How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.