System Support Officer

An exciting opportunity has arisen for a System Support Assistant role within the Digital Services Systems Team.

We are seeking to appoint an enthusiastic individual who wants to assist in the maintenance, development and implementation of the Trusts core clinical systems.

The post holder will support the Systems team on the day to day maintenance and administration of the Trusts Patient Administration System, including delivery of user training., To assist in the day to day administration of the Trusts Systems managed by the Digital Solutions and Service Delivery Department, including delivery of user training for all levels of staff. To support and assist with data quality across the systems.

You must be of a calm disposition with excellent negotiating and communication skills, be a team player, be able to use initiative and work to tight deadlines.

The successful candidate will be educated to a GCSE level or have the equivalent experience and have working knowledge of Microsoft Windows packages and an understanding of the Core Trust Systems.

A flexible approach to working arrangements is essential to meet service needs, which may include working evenings, early mornings and weekend if the project requires.

Based in the North East of England we provide a range of hospital and community health services from our leading facilities including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

As a group we employ around 4,200 staff and currently provide 600 hospital beds across Gateshead. Our primary focus is on providing excellent general health services to our local community complemented by key specialist areas including Gynaecology, maternity, palliative care and old age psychiatry.

Alongside a full range of local hospital services, we provide breast screening services for Gateshead, South Tyneside, Sunderland and parts of Durham - and we are the North Eastern hub for the National Bowel Cancer and AAA Screening Programmes, covering a population of around seven million people.