Systems Administration Manager

The Systems Administration Manager is responsible for leading the system administration operations in the UK and the EMEA region. Environments may include on premise and hosted cloud-based solutions. This is a role that encompasses both team management and a hands on approach to support, operations and project delivery.,

• Flexible working schedules - we offer flexible and hybrid working arrangements. Talk to us at the application stage about any scheduling preferences you may have.
• Flexible Benefits Package - choose which NGUKL benefits you want to satisfy your personal needs. Core Benefits provided for you are Healthcare, Dental, Life Assurance and Pension. Benefits you can flex include Critical Illness Cover, Health Cash Plan, and Health Assessments.
• Employee Incentive Programme - exceptional performance is recognized through our annual incentive programme which is awarded to top performers who excel
• Career Development - opportunity for ongoing professional development and career growth opportunities
Your Responsibilities: 1. Contribute to the planning and development of the Systems Administration team and operations 2. Participate as directed by the EMEA IT Infrastructure Manager in rosters and other arrangements necessary for the delivery of 24/7 services, provide on-call service, and 3rd line support 3. Day to day line management of the system administrator team including; appraisal, resource planning, coaching, mentoring, and training team members 4. Responsible for all Systems Administration processes including but not limited to, vulnerability management, patch management, change management and asset management 5. Work with the EMEA Infrastructure Manager to monitor the progress of staff and assess staff member training needs

1. Evidenced track record of successfully managing and developing a systems administration team 2. Experience working within a team-oriented, collaborative, distributed environment 3. Previous experience managing and supporting IT solutions for medium-to-large enterprises 4. Experience working with cloud solutions, storage, networking, hypervisors, Citrix, and Windows domains 5. Certification and experiencing in M365, Azure, ITIL, Microsoft, Cloud, Storage, Virtual etc "We develop and provide a structured platform for our NG EMEA customers in order to help them succeed and drive the business forward. We are proud of what we do and are instrumental to our customers' success."

You will join the Infrastructure team consisting of system, network, and cloud engineers. Prepare to join an open and honest team, built on strong collaboration. Our customer teams are experts and continuously drive forward to succeed. We believe and encourage continuous learning with access to various training opportunities. You will be at the forefront of the IT team, maintaining the EMEA IT environment and driving success for the systems administration team. You will be highly proficient in day to day management of systems administrators as well as core IT systems and infrastructure, AWS/Azure, and security services. Strong working knowledge and management of infrastructure in virtual and physical form. Experience and a background in systems administration, team management, and team collaboration is essential. We believe that creating a team that values diversity and fosters inclusion is essential to great performance. We know the best ideas come from diversity of thought, background, perspective, culture, gender, race, age and many other elements. We welcome candidates from all backgrounds and particularly from communities currently under-represented within our industry.We treat everyone with respect and foster safe and inclusive environments. About Our Responsibilities: Our customers operate in unique environments which offer new and exciting challenges every day, cultivating a place where you can learn and thrive, working alongside the best minds in industry. We'll give you space to develop your career, where your ideas can shape the future of our dynamic business. We promote collaboration to achieve more than we could imagine, together. And within a respectful and inspirational environment, we value what you say and do.