Systems Administrator - Domestics

At LUHFT everything we do works towards our mission of supporting our patients, staff and our local communities to lead happier, healthier, fairer lives. Our Domestic Team go the extra mile to make a safe and clean environment for our patients, visitors, and staff, we are looking for a Systems Administrator to join the Domestic Team, to work in a exciting, dynamic, and fast-paced environment., In this role, you will be responsible for the advice, support and guidance on all Health Roster queries and associated administrative matters, acting as the principle contact point in a large Domestic Department you will provide an effective service to the Department with eRostering, Employee Online, and other associated Allocate Systems.
You will respond to telephone, e-mail and written communications, ensuring timely and accurate completion of changes and requests relating to Health Roster; setting up new users, resolving issues and advising staff.
The post holder will be critical in aligning ESR and eRostering data, resolving issues, maintaining processes and procedures and producing system reports.
You will need to be adaptable, and flexible, and looking for a challenging but rewarding role. You will need to have good attention to detail, be good at problem solving, and able to use your initiative make decisions. You will need to be logical and good at problem solving
The post holder will be responsible for supporting administration of internal quality systems and processes in order to support the senior Domestic Team in the arrangements for information, including data input/cleansing, analysis, presentation and report writing.
Produce reports ensuring data uploads are completed, and escalating to the service manager when appropriate, and ensure relevant spreadsheets are kept up to date., To act as a central hub for receiving, processing and distributing programme and project information and documents, maintaining a database as required.
Set up and maintain a configuration library to identify, record and track all
documentation associated with a programme or project, maintaining version control. Undertake word processing.
To support the production and tracking of project plans and associated
reports in-line with internal project governance standards (PRINCE2).
Maintain and provide a quality control function for programme management.
Be involved in the development of standards to support the successful
delivery of programmes and projects.
Be responsible for coordinating the preparation of agendas and papers for
meetings as well as the production of minutes.
Book venues and arrange meetings, seminars, training, travel and
accommodation for team staff, as well as providing support with the
preparation and running of events and workshops.
Make and receive calls, acting as the first point of contact on behalf of
programme/project or other supported functions staff. The post holder must be able to field calls and provide information where appropriate.
Manage team members diaries
Monitor and sort incoming/outgoing correspondence for action (both
electronic and written) and reply through verbal/written communication and email when required. Where the intended recipient is absent, reallocate correspondence appropriately.
Participate in the production of written procedures and protocols for within Programme and project management support and administration and inform staff of such procedures and protocols.
To provide a quality assurance role in respect of documentation and
programme and project standards used.
Support the project teams and staff with the management of risks, issues and benefits. In particular develop and maintain up to date associated registers, ensuring that the owners are aware of when escalation is required.
To liaise with external agencies and suppliers, as required on behalf of the
project office and project staff. This will include the processing and sharing of information relating to particular projects.
To manage and adhere to the trust sickness and absence policy.
Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.
Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months' of their 18^th birthday.
The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.
The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.
Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £18+£5 (standard disclosure) or £38+£5 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment.
From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.
Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.
This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures.
Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.
All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.
As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.
If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
Please note: new entrants to the NHS will commence on the first pay point of the relevant band.
For agenda for change banded roles; salary payments will reflect the 2023/24 pay scales. The 2024/25 pay scales will be paid in October 2024 including any backpay due. Therefore should the successful applicant start in post prior to October, the salary will initially reflect the 2023/24 pay scales.

You will be professional, hard working and efficient, have an excellent customer service and telephone manner and be willing to use your initiative and work independently, Have you got a 'can do' attitude and willing to go above and beyond to make a difference, if so this role offers just that.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.