Systems Administrator - Manchester, Greater Manchester

In this role you will be responsible for running the direct debit process twice a month. This includes the subsequent processes of ADDACS and AUDISS. The role handles a lot of data and requires you to be able to manipulate and format data to successfully collect our membership fees. You will look to build upon our current processes and look for continual improvement in all that you do. Furthermore, you will think about the impact of your role in the wider business, what does the business need? How can I help? Gladstone is our current CRM system and whilst previous experience using this would be beneficial, there is no requirement for this. An attitude to learn on the job and become a Gladstone expert is what we are looking for. We have an internal "ticket" process where operational staff report any issues that they are incurring when using the system. Your role will be to manage these tickets timely and effectively, escalating when needed to the Gladstone support desk. You will not wait for issues to arise; you will constantly be looking for improvement in our systems and processes and updating our internal trainers in how best to roll our new procedures.

We are looking for motivated, proactive and enthusiastic individual's to join our team at an exciting period of change for Trafford Leisure. To be successful in this role you must have strong excel skills with an ability to handle large amounts of data. With a hands on approach to look for continual improvement in all that you do. The ideal candidate will embody the Trafford Leisure Values of Making a Difference, being Open and Honest, Valuing Diversity and bringing Energy & Empathy into all ways of working.

Trafford Leisure is on the lookout! An exciting opportunity has arisen to join the Trafford Leisure team, we are a Leading Leisure provider across Trafford and we work together to get the people of Trafford to move more everyday! Trafford Leisure is a community interest company, we exist to benefit the Trafford community and we are committed to being a responsible and sustainable employer. We are the largest operator of sport and leisure facilities in Trafford, operating nine indoor facilities, one golf course and driving range and 31 outdoor football pitches, attracting over 2 million visits per year and employing a workforce of over 300 people. Our team support, guide and motivate people and communities to get healthy and be active and we want YOU to become part of our fantastic team. This is a pivotal point in our evolution as Trafford Council invest millions of pounds into the 5 main indoor leisure facilities in Trafford over the next 5 years. The ambitious investment program will see the portfolio of centres transformed into fit for purpose, accessible, inspiring spaces under a new brand of for future generations to come. Alongside this we need to ensure we have a developed a committed team across Trafford Leisure to allow us to continue delivering the best service to our customer to help create opportunities for them to move more and live longer, healthier, happier lives., Trafford Leisure employs a team of over 500 friendly, fully qualified staff who can ensure that whatever your leisure goal, you can achieve it in an enjoyable way. Trafford Leisure is all about, 'More People, More Active, More Often' and with the vast array of leisure activities we provide we have something to offer everyone from toddlers through to seniors to achieve this. Trafford Leisure currently operates the major leisure facilities in Trafford, and is a non-profit distributing organisation, meaning any surplus that is generated is reinvested back into the facilities it operates. This reinvestment allows the company and the facilities to constantly grow and improve to the benefit of our users. The cornerstone of the Trafford Leisure operation is its provision of excellent customer care, through you the customers, our expert staff and continual monitoring of the products and services we offer, we are ever progressing to meet your ever changing needs.

• £25,000 per annum
• A progressive, structured and supportive environment in which to work
• Pension scheme
• 32 days holiday, raising incrementally to 38 days after 5-years' service, (including 8 bank holiday's and 2 Trafford Leisure days)
• Company sick pay
• Health and Ride 2 Work schemes
• Complementary Fitness Membership for you saving you up to £450 a year
• Heavily discounted Fitness Membership for up to 5 of your Family & Friends saving each person up to £300 a year
• 24/7 access to a GP
• Employee health scheme - including Confidential Counselling
• Employee Assistant Programme which as an employee could claim back up to £1150 per year of healthcare costs
• Access to a Perks at Work scheme for discounts
• Access to Manchester Credit Union for savings and loans