Systems Analyst II

Salary Not Specified

Thermofisher Scientific, Baneswell, Casnewydd - Newport

Full time
Permanent
Onsite working

Posted today, 30 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: c73462e78403416389785c3718b4fa5e

Thermofisher Scientific

Full Job Description

Analyze, document and prioritize business requirements in cooperation with key users, process owners and business leaders.
Analyze, model and document current-state and future-state business processes.
Design and implement process improvements and system enhancements that conform to ThermoFisher, industry and application standard processes.
Prepare IT investment proposals and demonstrate the value of IT investments in financial and strategic terms to business and IT leadership.
Improve the utilization of existing business applications and technologies to meet business requirements and to improve and leverage of IT assets.
Perform data analysis using queries and ad-hoc reporting tools.
Document application work instructions and training materials.
Provide periodic class-room training on supported systems and changes to systems.
Provide day-to-day application support to key users.
Solve technical application and data issues and engage with third party suppliers for higher levels of support.
Communicate and collaborate with users to analyze information needs and functional requirements
Liaise between the business, technology teams and support teams
Follow company's Global IT Policies & Procedures
Lead projects
Other duties as assigned

Bachelor's Degree in Computer Science or related field. Equivalent work experience acceptable
Interpersonal and communication skills, both verbal and written.
Exceptional customer service skills.
Enhanced PC knowledge and abilities applying Microsoft products, also Cloud experience would be beneficial.
Ability to analyze complex systems, and solve and isolate system issues.
Ability to work in a highly matrixed organization
Strong ERP AS/400 (System i) experience with Infor XA (MAPICS), 5+ year's experience preferred
Experience in Discrete Manufacturing
GxP experience preferred
Able to explain and champion technical concepts to a broad audience
Analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
Excellent verbal and written communication skills and the ability to communicate effectively and professionally with a diverse group of managers, workers at all levels in a complex environment