Systems First Line Manager - | Wellingborough | Virgin

Here at GXO, we are on the lookout for a Systems First Line Manager to join our team at our Wellingborough site. You will work within the systems team, to support the site in ensuring both systems software and hardware are maintaining maximal uptime.,

• Achieve and exceed KPI target expectations (budget spend, uptime & service delivery KPIs).


• Manage customer IT ticket queues in line with agreed SLAs


• To ensure that the hardware and software are running smoothly and any issues with the systems are resolved in line with agreed Service SLAs


• Act as escalation point for first line support of IT hardware, software, network, and operating systems issues
  
  Are you looking for that next challenge? Do you want to join a leading logistics provider and grow your own career? This is the role for you!, Previous experience with WMS systems, DLX knowledge would be an advantage


• Experience of working in a complex, fast-moving environment


• Demonstrable competence in leading and managing diverse teams


• Previous IT management experience with a robust understanding of Systems management processes


We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are Disability Confident Committed as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

This is a full-time, permanent position and the working hours will be Monday-Friday, 9am-5pm., We're looking to offer a salary of up to £42,000 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!